Category: Events

The International Customer Experience Awards

The International Customer Experience Awards is returning to Amsterdam in 2019 following an inaugural event that brought together some of the biggest names in global CX, and the very best customer-centric organisations from around the world. Entries for the event are...

The Gulf Customer Experience Awards

The Gulf Customer Experience Awards, hosted by Awards International UAE, is the biggest celebration of CX in the Middle East and beyond, with the next awards finals taking place in Dubai next January. As Customer Experience continues to be the key...

The UK Customer Experience Awards: A Decade of Excellence

Entries are now open for the UK Customer Experience Awards, which in 2019 is celebrating its tenth year of recognising and rewarding the very best customer-centric organisations in Britain. Click here for details on how to enter and take advantage of...

A Judge’s Guide to Awards Success

Daniel Ord is the Founder and Director of OmniTouch International, and a judge at the Gulf Customer Experience Awards. This year I’m scheduled to judge awards entries in Dubai, London, Amsterdam, and Wiesbaden (Germany). I think the benefits for an industry practitioner...

Get Ready for the Gulf Customer Experience Awards

A new year has dawned and with January comes the countdown to the finals of the Gulf Customer Experience Awards. The annual event is celebrating its fourth year in 2019, and continues to be the Middle East’s premier platform for honouring...

Complaint Handling Conference Brings Together UK’s Top Customer Service Leaders

Alongside two exclusive conferences focusing on sharing best practice in Customer and Employee Experience, comes a summit on one of the most crucial aspects of modern customer service – complaint handling. Taking place in London on December 12, Winning With Complaint...

Lessons from the 2018 UK Digital Experience Awards: Communication is Everything

 Lisa Garthside is Senior Director of Customer Experience Management at Confirmit, and judged at the 2018 UK Digital Experience Awards.    The longer I work in the Voice of the Customer (VoC) arena, the more I have come to believe in the...

What an Experience: Judge Recalls Awards Extravaganza

Paul Corke is the Leadership Development Manager at credit firm MBNA, and was a judge at the recent 2018 UK Employee Experience Awards. Here he tells CXM about his judging experience…  I have worked in the financial services sector for over...

Awards you can Trust!

The UK Customer, Digital, and Employee Experience Awards have received the Gold Standard Awards Trust Mark from the Independent Awards Standards Council. The honour was bestowed on hosts Awards International for their trio of ‘Experience’ awards, along with the UK Complaint...

UK Employee Experience Awards 2018: Winners Honoured in London

Some of the best businesses in the UK to work for have been honoured at the 2018 UK Employee Experience Awards. Taking place in the heart of London at the Park Plaza hotel overlooking the Thames, the spectacular day-long event saw...