The day in pictures...

The day in pictures…

Finalists, judges, sponsors, exhibitors and guests all played their part in making the UK Customer Experience Awards sponsored by InsightNow, a day to remember. So how did the camera see the day..? ...
Can you define Customer Experience?

Can you define Customer Experience?

This is how the winner of our iPad competition defined what Customer Experience means to them... <strong>'Customer Experience is every meeting, every call, every email, every query, every document and every system.  It is every interaction and every tho...
A Judge's perspective

A Judge’s perspective

So what makes a winner in the UK Customer Experience Awards? I would like to tell you a little bit about the experience I had recently, as a judge at the UK Customer Experience awards - a prestigious event w...