By Genesys

Genesys is a leader in omnichannel customer experience(CX) and contact centre solutions in the cloud and on-premises. We help brands of all sizes make great CX great business. The Genesys Customer Experience Platform powers optimal customer journeys consistently across all touchpoints, channels and interactions to turn customers into brand advocates. Genesys is retained by over 4,500 customers in 80 countries to orchestrate more than 100 million digital and voice interactions each day.