Once again, John Lewis created a unique Christmas TV advert sharing the message “Show someone they’re loved this Christmas”.
Watch The Man on The Moon and click here to see a unique CX created around the story of a young girl called Lily.

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Customer Experience Magazine

Published for all CX professionals, the digital Customer Experience Magazine is packed full of industry news, blogs, features, video bites and international stories all focusing on customer experience. CXM will help you learn what makes an outstanding customer experience that wins both awards and the hearts of customers. And sometimes we share some cool music as well.