Engaged employees work with passion and feel a profound connection to their company’s mission and goals. They drive innovation and strive to move the organization as a whole forward.
In fact, companies with high levels of employee engagement are 21% more productive and 22% more profitable. They experience 65% less turnover, have 48% fewer accidents, and see 37% lower absenteeism. They also have 10% higher customer satisfaction rates and 41% fewer product defects.
As you can see, having engaged employees is extremely valuable for any company. If you feel that your employees are not engaged at all, these 8 tips will help you improve your engagement rates and overall work environment.
- 7 Things Good Managers Never Do
- The CCXP Exam Is Not Easy – Make Sure You Pass!
- Empower Contact Center Agents with Adaptive WFO