Amazon Business Used by 90,000 UK Companies

CXM Editorial TeamCXM Editorial TeamDecember 5, 20172min

Amazon Business is booming in UK eight months after its launch in April, with 90,000 companies using the services to procure goods. 

The UK’s Office for National Statistics (ONS) measured the value of  its business-to-business e-commerce market and it comes close to £100 billion.

Bill Burkland, head of Amazon Business in the UK, said:

What we noticed is that a lot of businesses were indeed shopping on Amazon. They were, to some degree, fulfilling their need. The question we ask is how can we make the lives of those businesses radically better?

We retained the goodness of Amazon on the consumer side — all of the select is available on the business side, plus we have business-only selection — but then when you’re buying for your business you have different processes and different needs.”

Together with the usage figures, Amazon Business has announced new features such as invoice payment option, VAT exclusive pricing and invoicing, and integration with Coupa, a spending management platform. Burkland added:

Probably the clearest difference is in how VAT is handled. Businesses want to understand both the VAT exclusive price and the VAT inclusive price. Businesses also want the VAT invoice so they can reclaim and perform their reconciliations. We’ve taken the foundation of the Amazon shopping experience and then we have built on top of it features that are specifically aimed at businesses.

 


CXM Editorial Team

CXM Editorial Team

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