Skip to content
Customer Experience Magazine
Login
  • Contact Us / Advertise
  • SUBSCRIBE
Customer Experience Magazine
Customer Experience
Customer service Retail Awards International Customer journey Customer engagement Customer loyalty Artificial Intelligence Digital transformation Omnichannel Gulf Customer Experience Awards
Employee Experience
Employee Engagement Employee development Remote working Employee happiness UK Employee Experience Awards Employee mental health Artificial Intelligence Gamification Diversity in CX employee experience
Digital Experience
Digital transformation Artificial Intelligence Customer service Retail Omnichannel Customer journey UK Digital Experience Awards Marketing Customer data Customer engagement
Sustainability in CX
Sustainability ESG Business perspective Awards International Sustainable business agenda Business growth Net Zero CX strategy Clean energy Digital transformation

Subscribe

CXM Training Resources Events Jobs CXInsipred

Inform. Inspire. Include.

A free way to improve your business.

  • image/svg+xml Discover
    • image/svg+xml Customer Experience
    • image/svg+xml Employee Experience
    • image/svg+xml Digital Experience
    • image/svg+xml Sustainability in CX
    • image/svg+xml CXM News
  • image/svg+xml CXM Training
  • image/svg+xml Resources
  • image/svg+xml Events
  • image/svg+xml Jobs
  • image/svg+xml CXInspired
  • image/svg+xml About us

Author: Beverley Stag

By  Beverley Stag

October 14, 2020

Inside out makes me think of sock pairing!

Well, it still does – but maybe next time you’re turning socks and pairing them, you’ll think of this! The question then: Is your thinking inside out (predominantly using your internal colleague views to drive priorities?) In a fast-changing business environment...

0
(0)

Share on Facebook

Share on Twitter

Share on LinkedIn

Copy URL to Clipboard

By  Beverley Stag

October 05, 2020

Customer Experience or Customer Engagement: What’s the Difference and How Do You Truly Engage?

Customer experience is traditionally focussed on flexing what you do to meet customer expectations. Achieving a great customer experience and maintaining it, needs ongoing focus and visibility of: Strong employee engagement with customer vision & strategy embedded into the DNA of the...

0
(0)

Share on Facebook

Share on Twitter

Share on LinkedIn

Copy URL to Clipboard

@TheCXMagazine

Tweets by @TheCXMagazine

Inform. Inspire. Include.
A free way to improve your business.

Customer Experience Magazine is the online magazine packed full of industry news, blogs, features, reports, case studies, video bites and international stories all focusing on customer experience.

Connect with us on social media

Contact us

Call us anytime

Contact Information

For articles submissions reach out to our Editors:
venesa@cxm.co.uk
ellie@cxm.co.uk

For general inquiries, advertising and partnership information:
aleksandar@awardsinternational.com
Tel: +44 20 32860544

For advertising information:
jovana@cxm.co.uk
Tel: +44 (752) 064-4049

For Masterclass enquiries:
danilo@cxm.co.uk
Tel: +44 (752) 064 4659

Awards International Limited
Company number: 6707388

Acacia Farm, Lower Road, Royston, SG8 0EE, UNITED KINGDOM

  • Terms and Conditions
  • Privacy Policy

Customer Experience Magazine @ 2022

UK Trademark UK00002648900   EUIPO Trademark 018131832