Having a whale of a time at the UK Business Awards 2017 were the winners of the Retail and e-Commerce Category.

Blue Whale Spa Ltd, which builds energy efficient hot tubs, was named the Gold winner in the category at November’s ceremony in Wembley Stadium in London.

The panel of judges listened intently to Blue Whale’s presentation before naming them winners ahead of fellow category entrants Angel Remy Hair Extensions.

Viktoria Lellei, the Nottingham-based outfit’s Marketing Manager, told CXM their team was “thrilled and honoured” to receive the prestigious award.

“It has been a long journey and as a company we grown and learnt a lot. This is a fantastic achievement for our teams and highly committed staff. As being a winner of this award, we are delighted to have been recognised to industry leading products and services,” she said.

“The strength of our innovation and technology helped reinforce our ambition to be the market leader hot tub manufacturer and supplier in the UK. We heavily invested in technology, built strong online presence by launching new e-commerce websites, brands, and developed strong partnerships with major retailers. This summer we purchased and moved into a 26,000 sq ft showroom and offices in Nottingham and opened the UK’s biggest showroom, which showcases 35-40 hot tubs at any time.”

Explaining the firm’s foothold in the competitive sector, Viktoria continued:

“Fundamentally we wanted to create market leading hot tubs with the best specification for the lowest possible price. We adjusted our production lines, improved our processes, took on board several large finance providers and analyse every conceivable piece of information we could. As a result, we are now able to provide the UK market with high-quality hot tubs at discounted price.”

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