Category: Digital Experience

How Are The World’s Smartest Cities Built?

As the world’s biggest cities continue to sprawl with many millions of new people, they’ll look to many of the technologies and tactics covered in today’s infographic from Raconteur to work smarter – and not harder – for their inhabitants. Why cities? Cities are...

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Cultural Change is Essential for Your Digital Transformation

How are older, established companies doing with their digital transformation efforts? If we’re to judge by the attention given the newer, more disruptive technology companies, it appears not very well. Yes, traditional companies are having some degree of success, Walmart post-Jet acquisition comes...

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Ten Tech News Stories You Should Know About

Freshest news from the Tech industry are in.     1. In the future an under-screen finger scanner would be a must for all phones.        2. Amazon Echo: Best features. From someone who has been using it actively for a year.     3. New hack...

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eBay Is Using Social Platforms for Its UK Launch

EBay has a perception problem: People think of it as a storefront for used goods, when in fact, over 80 percent of what it sells on the site is new. To help it rebrand and shift people’s thinking, the online...

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Why A2P SMS and Chat Apps Are Increasingly Favoured by Enterprise Businesses

Historically referred to as A2P, Application to Person or Application-2-Person, is the term used to refer to the automated communication occurring between a business and its customers. Ranging in age from the 25 year old SMS to the brand new...

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5 Steps to Choosing the Right CRM Vendor for Your Business

Investing in the correct CRM vendor is crucial for any business; Andrew Ardron, Managing Director, ProspectSoft reveals his top tips to make sure that decision makers are taking the right action towards securing the best CRM solution for the business. 1....

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Everything We’re Expecting Apple to Launch on September 12

It’s official: Apple’s going to launch new stuff on September 12.On Thursday, the tech giant sent invitations to its annual big iPhone launch. It’s safe to say this is one of Apple’s most important launches in years. The most valuable company in...

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Why Security Is Important for the Customer Experience

The customer experience industry is in transition. According to a new report, State of Customer Experience 2017, published by West, 88% of customer service professionals expect digital interaction to overtake voice calls by 2020 or sooner. This is great news,...

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Ten Tech News Stories You Should Know About

New tech stories. Take a look at what has been happening in the Tech world.     1. Check the top 5 ARKit demos released up until now. Get a glimpse of what the future of AR would look like.       2. A patent...

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Amazon’s and Microsoft’s AI Assistants Are to Be Friends. What Would That Really Mean?

On Wednesday, Microsoft and Amazon made a surprise announcement: Cortana and Alexa, their respective AI-based voice assistants, will work together.   Or, as Amazon CEO Jeff Bezos succinctly put it in a tweet: “Alexa has made a new friend.” For anyone following the rise...

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