The upcoming CX Professional Masterclass is now sold out, but there is still time for you to book your place at the CCXP Exam Preparation Workshop, held in Stevenage on April 18, with an Early Bird Offer available until the end of this week.

What are the CX Masterclasses and Workshops?

The Customer Experience Masterclasses are a must for anyone wishing to master their CX skills, or become a certified CX Professional. The next available Masterclass will be announced in CXM at a later date

The CCXP Exam Preparation Workshop is designed to help attendees prepare for taking the CCXP Exam. The Workshop places a focus on understanding CXPA’s six competencies and the exam methodology, while offering sample questions for each competency.

Who is teaching them?

Ian Golding, CXM’s Non-Executive Editor, is a world-renowned CX trainer and the first person authorised by the CXPA to teach the CCXP accreditation. Ian has mentored around a quarter of all CCXPs globally to date.

He is a highly influential Customer Experience consultant who advises leading companies on CX strategy, measurement, improvement, and employee advocacy techniques and solutions.

Why become a Certified Customer Experience Professional?

  • Obtain professional recognition for your high level of knowledge of the CX industry
  • Demonstrate your expertise and accomplishments as a CX practitioner
  • Get formal credentials that showcase your standing in the CX industry
  • Increase marketability and demonstrate your commitment to continuous improvement

Do you need to attend the Workshop to take the CCXP exam?

No, attending the Workshop is not a requirement for taking the exam. However, every exam re-sit or re-application carries a cost, and attending the workshop can reduce the likelihood of re-applying and make the whole process of becoming a CCXP more rewarding.

Ian’s Workshop Masterclass is designed to fully prepare you for taking the CCXP exam, boost your confidence and enable you to take the exam stress-free.

The early bird price (£195) is available until March 23.

Can you take the exam immediately after attending the CCXP Exam Preparation Workshop?

Yes. Everyone whose application has beforehand been accepted and approved by The Customer Experience Professionals Association is eligible to take the exam after attending the Workshop.

Check out your eligibility and the details about the application process here.

There are only a few spots left for Ian’s CCXP Exam Preparation Workshop. Those interested in attending are advised to book now.

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