Voice of the Customer and Market Research Industry Pioneers Take Centre Stage at Confirmit Community Conference 2013

Global leaders convene in London and Las Vegas to share transformative customer feedback, employee feedback and Market Research successes

London, UK and Oslo, Norway and New York, US: April 23, 2013: In response to European and North American demand, Confirmit, the leading global software provider for Customer Experience, Employee Engagement and Market Research, will bring industry visionaries together at Confirmit Community Conference 2013 to exchange ideas and best practices. Confirmit will hold the conference in two locations for the first time this year: London (June 19-21, at the Park Plaza Riverbank) and Las Vegas (June 26-28, at the Bellagio).

The conference will explore business critical issues and trends presented by key industry leaders, such as capturing the Voice of the Customer, boosting respondent engagement, increasing customer retention, and embracing digital and social technologies. These are summarised in the theme of the conference; Amplify Voices, Create Connections, Drive Innovation.

Industry leaders from AIG, Scottish TV, Chime Insight and Engagement, GMI-Kantar, Mars, Meaning Limited, Beehive Research and other global organisations, including financial institutions and Market Research agencies, will share their latest strategies to drive ROI for both Customer Experience Management and Market Research success.

“Companies need to understand the rapid changes in their industries and discover new techniques that can drive business forward,” explains Henning Hansen, Confirmit’s president and CEO. “The Confirmit Community Conference is a major event for senior executives and others involved in customer experience and research programmes to share insights and case studies, and come away with actionable insights for their own organisations. We’re delighted to be able to offer two events this year to ensure that as many of our customers, partners and prospective customers as possible can join us.”

To learn more about CCC’13 and to register for the London or Las Vegas event, please visit http://www.confirmit.com/community/conference.aspx.

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About Confirmit

Confirmit is the world’s leading SaaS vendor for multichannel Voice of the Customer, Employee Feedback, and Market Research applications. The company has offices in Oslo (headquarters), Cologne, Guildford, London, Moscow, New York, San Francisco, Vancouver, and Yaroslavl. Confirmit’s software is also distributed through partner resellers in Barcelona, Kuwait City, Madrid, Milan, Pattaya, Sydney, and Tokyo.

Confirmit targets Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include A&N Media, Aurora, British Airways, Cross-Tab, Dow Chemical, Farmers Insurance, GlaxoSmithKline, Ipsos, JTN Research, Keep Factor, Morehead Associates, Nielsen, The NPD Group, Swapit, Swisscom, Symantec and The Wellcome Trust. Visit www.confirmit.com for more information.

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