Report Description



COVID 19 Consumer Behaviour Research

Given all the changes happening about COVID-19, the uncertainty and lack of clear information, we have decided to have a closer look at this topic, aiming to shed some light. To go out and ask consumers about their thoughts and feelings regarding the pandemic.

How the population feels about the pandemic, will also impact their consumer behavior and shopping preferences.

For us, the Customer Experience community is important and now more than ever it is key to ignite and enable conversations that will help create the future of the CX industry and the market.

The pandemic is a CRISIS.
Crisis means CHANGE.
Adapting to change requires INNOVATION.
True innovation starts by understanding your CUSTOMER.
But your customer has changed.
That’s why it’s time to learn about the “NEW CUSTOMER”.

Awards International has worked with Axis Partners Customer Experience and Dubai CX Group to run a fully digital research oriented to understand the behavioral changes of the “New Customer”, preferences and expected behavior during and post pandemic. We have also incorporated Macro-economic indexes to help give a holistic view on what to expect in 2020 and 2021, which sets a strong basis for business planning.

1,500+ subjects participated in an in-depth behavioral survey. 70% UAE residents / 30% Worldwide. 4 sectors were analyzed: Retail, F&B, Travel and Financial services – all of them enclosed in the full report.


GET THE REPORT
AED5,500



Inform. Inspire. Include.
A free way to improve your business.

Customer Experience Magazine is the online magazine packed full of industry news, blogs, features, reports, case studies, video bites and international stories all focusing on customer experience.


CONTACT US

CALL US ANYTIME


UK Trademark UK00002648900

EUIPO Trademark 018131832

Contact Information

For article submissions:
Editor
Paul Ainsworth
paul@cxm.co.uk

For general inquiries, advertising and partnership information:
aleksandar@awardsinternational.com
Tel: 0207 1932 428

For Masterclass enquiries:
danilo@cxm.co.uk
Tel: +44 20 86385584

Customer Experience Magazine Limited
Company number: 12450532
International House, 24 Holborn Viaduct,
United Kingdom, London, England, EC1A 2BN

JOBS IN CUSTOMER SUPPORT

Find a job in customer support with Jobsora


Newsletter


vape: vape shops near me open teens vaping vape coupons the right way to hit an ecig how to vape weed with e cig whats your favorite vape juice juul vape amazon voopoo drag and crown 3 vape wild ejuice review mi 1 vape jupiter liquid 9 vape pen gourmet vape electronic cigarettes appleton wi is vaping addictive e cigarette dripping coughing from vaping igo3 e cigarette wickless e cigarette vaping cannabis best sweet vape juice imren 18650 kanger occ vertical coil vaper online high end vape tanks pico stick vape smok vape pen 22 burnt taste smok g priv 220w kit boxmod vapes uwell crown how to set up temp control 6mg nicotine vape juice voopoo too balanced charging smok rpm 40 vs voopoo vinci

cbd oil: cbd oil legal in oklahoma cbd oil and exercise native cbd water optimal choice cbd oil humboldt cbd cbd oil and warfarin dragonfly cbd cbd kratom discount code gaia cbd oil michael j fox and cbd health benefits of hemp oil hemp seed oil with full spectrum cbd for sale cannabidiol and epilepsy absolute scientific hemp oil bud plants pictures imbue botanicals cbd oil pro health span best way to vape cbd hippocampal degeneration cbd oil joints thirsty face high purity cbd oil cbd oil anxiety reviews cbd isolate from hemp blue diamond cbd oil best cbd coffee cbd oil for hair regrowth cbd oil adhd child blue sage cbd oil cbd oil i purchase healthy cbd oil cbd oil china

male enhancement: improving sex life the big thick avanafil reviews reproductive health vitamin erect on demand pdf supplements to increase estrogen make my penis longer how much is nugenix free testosterone boosters 5mg cialis reviews fda approved testosterone boosters non prescription viagra best cheap testosterone booster powerzen male enhancement small blue pill with v you get real on the pill and i like it erectile dysfunction pumps estrogen and sex drive nitrous supplements low testosterone shots how did vitamins get their names increasing semen volume erect man pimple on head of penis micro pennis do you like cock search penis ways to increase testosterone essential oils sex normal penile size male enhancement supplements 2020 testosterone effects

weight loss: reddit weight loss glo weight loss turmeric for weight loss best diet plan for weight loss indian thrive weight loss patch jennie craig weight loss januvia weight loss weight loss for beginners at home young living weight loss trio cheap weight loss supplement aurora medical weight loss weight loss posters victoza weight loss reviews generic adipex diet pills average weight loss in a month what is the golo diet loss weight with shakes best rapid weight loss dr phil weight loss plan cal diet pills granola for weight loss plexus weight loss results forskolin diet pills free trial weight loss pills prescription reviews do probiotic pills help you lose weight diet pills recommended water diet weight loss calculator energy weight loss vegetable weight loss diet keto advanced weight loss supplement no carb diet weight loss expectations top recommended diet pills