CX Stars Swarm Red Carpet at UK Customer Experience Awards

October 16, 20194min

It was a night of glitz and glamour as the evening gala ceremony at the 2019 UK Customer Experience Awards brought Britain’s brightest CX stars onto the red carpet…

 

Teleperformance UK: Left to right – Dave Green, Client Service Director; Helen Pidduck, Account Director; Rachel Robinson, EVP Public Sector; Jamie Smith, Assistant Contact Centre Manager; and Daniel Henshaw, Contact Centre Manager

 

Medallia & Fidelity Investments: Zoe lambrou, Medallia’s Engagement Manager, and Annette Ramsey, Fidelity’s Client Services Manager
Kantar: Sam Kitchen, Director; John White, Consulting Director CX; and Tim Pritchard, Managing Director CX
Baringa Partners: Caitlin Jones, Senior Manager, and Manager Katie Broadbent

 

BUPA: Tehya O’Hare, Head of Digital Product; Katie Panayi, Group Customer Engagement Manager; James Elliott, Head of Operational Excellence; Dean Arcan, CX Manager; and Uditha Jayaratne, Head of Partner Distribution
Allied Universal: Troy Hewitt, MD; Steve Douglas, Head of Operations; Barry Chapman, Operational Manager; and Gary Langham, Senior Security Manager

 

Swiss RE: Patricia Stone, Head of CX and Analytics 

 

Legal & General Homes: Andrew Dicker, Tech Director, and Denise Stewart, Sales and Marketing Director

 

NewDay: Deepak Nandwani, CX Manager; Francesca Rea, Director of Customer Services; Matt Baxter, Interaction & Speech Analytics Specialist; Danielle Fisher, Head of Risk Control and Regulation; and Matt Miller, Voice of the Customer

 

Microsoft: Helen Wilson, Customer Success Director

 

Aspen Healthcare: Keisha Robinson, Head of Radiotherapy & Quality at Parkside Hospital; Alison Bullivant, Head of Outpatients & Quality at Parkside Hospital; David Henderson, Hospital Director; Noleen Turner, Director of Marketing; Helen Cairney, Physiotherapy Manager; and Barnette Lessem, Director of Consulting

 

 

 

 

 

 


Paul Ainsworth

Paul Ainsworth

Experienced Irish journalist and former newspaper editor now helming executive editorial duties with Customer Experience Magazine, the UK's premier online source for Customer Experience news, features, and opinion, along with its sister site, CXM World.




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