Three stories from the world of Customer, Employee and Digital Experience in Three Minutes…

Dubai’s Saphyte to Challenge CRM Software Market

Popular CRM software such as Zoho, Salesforce, Hubspot, Pipedrive, and others are getting UAE-based competition, with the launch of Saphyte.

The expected launch date for wider commercial use is the second quarter of 2020, though many UAE business have already been successfully using the trial version of the software since the end of 2019.

Company CEO and founder Ali Homadi says Saphyte has been proven to help with business growth, as well as building and maintaining long-term customer relationships.

“Whether you are just starting a business or you have already developed a growing enterprise, the software offers four subscription plans tailored to every need,” a company spokesperson said.

See more: Khaleej Times

IKEA Unveils Emissions Aims in Sustainability Report

Furniture and home accessories manufacturer IKEA has released plans to reduce carbon emissions.

The furniture giant’s aim is to decrease greenhouse gas emissions by at least 15 percent by 2030, their annual sustainability report states. 

The multinational brand has set aside 100 million Euros to encourage their suppliers to turn to more renewable energy. Lena Pripp-Kovac, Chief Sustainability Officer, Inter IKEA Group, said: “We are on an exciting journey to inspire and enable more people to live healthier and more sustainable lives, while at the same time, create a positive impact for people, society and the planet.”

See more: IKEA

Shell Shells out for Employee Training in AI

Oil major Shell is offering online training to employees in order to improve their skillsets.

The courses will focus on Artificial Intelligence, and over 2,000 staff have already expressed an interest in the free training.

The training is provided through online learning platform Udacity, and are completely voluntary and paid by Shell.

“Technology is moving so quickly that if you’re not continually training your people, you’re going to get out of date,”Shell Data Science General Manager Dan Jeaxons said.

See more: Techwire Asia

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