Discover the Winning Strategies of Employee Experience at London Conference

Paul AinsworthPaul AinsworthAugust 10, 20185min

As Employee Experience continues to mould the landscape for businesses in the UK and beyond, a new conference will bring the country’s foremost authorities on EX together for a day of sharing best practice and the techniques that have won awards.

Winning With Employee Experience is a one-day event taking place on September 13 in the heart of London. Hosted by Awards International at the HQ of FDM Group at Cottons lane, the conference will be introduced by the founder of the World Employee Experience Institute, Ben Whitter – AKA ‘Mr Employee Experience’ – and will feature speakers from award-winning organisations whose approach to employee satisfaction has made them some of the most desirable firms to work for in the UK today.

The businesses represented have enjoyed success at the 2018 UK Employee Experience Awards, and they want to tell you how they achieved it.

Presenting on the day will be Scott Morrison, head of Capability Development at BT, who will focus on Empowering Employees to be Brilliant for Customers.

Diana Crouch, of Crouch Consulting, will outline why Diversity Means Business, drawing from her skills as a marketing and diversity consultant, and presenting on her own strategy matrix that enables businesses to develop inclusion strategies that positively impact their bottom line.

Meanwhile, insurance leaders Staysure will be represented by Trudy Purchase, Head of L&D, and Nicky Curtis, HR Assistant and Health & Wellbeing Champion. Together they will outline the strategy that land the firm Gold in the UK Employee Experience Awards’ Employee Engagement – Recognition and Wellbeing category.

The Group Talent Director at recruitment giant ManpowerGroup, Jo Pursail, will discuss the best methods for motivating group talent within a business, while David Henderson, Management Development Lead at Aspen Healthcare Group, will present on the award-winning strategy that transformed employee engagement at The Holly Private Hospital in Essex.

From consultancy Sparks Grove, CX & Service Design Leader Emily Cullen, and Head of CX Rebecca Galea, will present a strategy to attendees on the real benefits of approaching EX change using proven Customer Experience Methods.

They will show how applying tried and tested tools including journey maps and research can reap huge rewards for outlining a successful Employee Experience agenda.

Also Employee Experience guru Flick Hardingham will provide an exclusive insight into ‘Circles’ an innovative organisational model of collective leadership that was developed at London’s Jubilee Street Practice, and which has kept employees engaged and fulfilled, despite ever-increasing pressure on the NHS.

Rounding off the day will be a presentation from UK Employee Experience Awards partners Benefex.

For further information on Winning with Employee Experience, and to take advantage of an early bird ticket offer that can save up to 35 percent in costs, click here.


Paul Ainsworth

Paul Ainsworth

Experienced Irish journalist and former newspaper editor now helming executive editorial duties with Customer Experience Magazine, the UK's premier online source for Customer Experience news, features, and opinion, along with its sister site, CXM World.




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