We’re glad to share with you Cranfield’s practical and intensive Customer Experience Strategy Programme made to help directors, managers, consultants and entrepreneurs create a strategy to make their organisation truly customer-centric.


The programme was made in cooperation with the Cranfield Customer Management Forum (CCMF), a club of organisations from a wide range of sectors who are together driving forward best practice in customer management across marketing, sales and customer service.

With this programme, you’ll get the best combination of theoretical and practical knowledge that can easily be implemented in your CX strategy.

To get access to the programme and more useful information from CCMF, please complete your details below:

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