Register now to attend Winning with Customer Experience – a brand new conference launched to showcase award winning customer experience initiatives. Listen to CX experts from leading companies including: DPD, MBNA, Nationwide, Northern Gas Networks, Standard Life and The Post Office, reveal how they manage the customer experience to ensure they stay ahead of the competition.

Hear from professionals at Cranfield University School of Management, who will present their customer experience management model which you will have the opportunity to evaluate.

If the glamour of London’s BFI isn’t enough to entice you to come along, we’ll give you a few more reasons why you should make this event a must on your calendar:

  1. Meet other people who are as passionate about customer experience as you are. Network with customer experience leaders, share knowledge and experiences, and reflect on current best practice within the sector.
  2. Learn something new. At this event, not only will you have the opportunity to participate in high level strategic discussions with industry experts, but you will be able to gain insights from real-life case studies, and benefit from the latest cutting edge research in customer experience.
  3. Hear from high-profile speakers and CX shapers. Visit the website to see the full line up of speakers at this years’ conference:
  4. Feel energised. There’s nothing more infectious than a group of people all excited about the same things. When you’re gathered in a room full of people who are as passionate about customer experience as you are, you’re certain to come away with more energy and focus.
  5. Have your say on the developments and key issues within your profession. Help create the first customer experience model to take into account the whole customer journey and help you concentrate on getting the most profitable customers.
  6. Improve your professional effectiveness. You’ll hear industry experts speak about new strategies and skills that will help improve your performance. Keeping up to date with all of this makes you more valuable to your organisation and your future employers.
  7. Be inspired. All of the speakers are previous winners of the UK Customer Experience Awards. Hear their award winning stories and how being a winner has improved their business.

After reading this, hopefully you’ll be struggling to think of reasons why not to attend!

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