The Wolverhampton-based firm was named the Gold winner in the Operational Excellence category, in which they overcame stiff competition from Silver runners-up Tech Mahindra.
The company – which was founded in 2004 and recently recorded its 20 millionth pallet milestone – also took home a Special Commendation for Delivery and Logistics for their outstanding freight services to customers.
Founder and Managing Director Nigel Parkes told Customer Experience Magazine:
“It goes without saying we’re delighted to be recognised by our peers in the business world. We believe our track record speaks for itself – if you invest in people, they will invest in your business, and a happy workforce is a productive one. We go about our business in a socially responsible and innovative way, which has helped us grow significantly, and we’ve also maintained the attention to detail and customer service which has enabled us to build our reputation.”
“We’re extremely proud of what we’ve achieved over the last 13 years, and long may it continue. However, there is certainly no danger of us resting on our laurels.”