Description
Trainers
Ian Golding CCXP – The first man to become an recognised CXPA’s trainer
Seda Alpkaya CCXP – Founder at VOXAL Consulting
Gokhan Kara CCXP – CX Advisor at Pisano
Purpose
There are 3 main purposes of this course:
- To introduce you with design thinking methodology and to help you understand problems from a ‘human-centric’ perspective
- Help you learn how to apply design thinking mindset to products, services, experiences and to your business
- Deepen and broaden your design thinking know-how
Who Should Attend?
If one of these applies to you, this course is for you:
- You want to use design thinking methodologies to create better customer experiences
- You want to foster your creativity – you believe that everyone is creative in essence and creativity is a way of understanding the world
- You crave to learn new ways of thinking and doing business
- You want to master design thinking, its methods and tools
