CX Training in Arabic February 2021 – Gulf CX Week
$399.00 + VAT
Customer Experience Excellence is a two-day online course led by global CX professional Olga Budieri that will guide you and your business on a transformational journey towards superior customer centricity.
The course will be delivered entirely in Arabic, and participants will learn key CX strategies such as setting goals, utilising the Voice of the Customer, and customer journey mapping.
This is the perfect course for CX professionals, either seasoned or just beginning their career, to hone skills, share best practice, and network online with fellow Arabic-speaking Customer Experience advocates.
The course is packed with case studies and exercises, and covers vital aspects of today’s CX culture, such as Digital Experience needs and calculating your CX ROI modelling.
Taking you on this journey is Olga Budieri, Global Head of Customer Experience at Dubai-based international express, mail delivery, and logistics services company Aramex.
Olga’s decade-long experience in logistics has equipped her with a laser-focus on customer needs, and in 2020 she founded her own training firm based in Jordan, Customer Experience by Olga, with which she is “on a mission to ignite the passion for Customer Experience in the Arab region”.
Sign up today for this comprehensive course that will boost your CX skills at a time when customer centricity is more vital than ever before.
Sign up before the Early Bird deadline to take advantage of an incredible reduced price of $399.
Following this, places on the course will cost $599.
Wednesday 17th February, 10:00 am – 14:00 pm Dubai Time
Thursday 18th February, 10:00 am – 14:00 pm Dubai Time