Road to CCXP

Are you a customer experience veteran who needs to have their knowledge and skills certified or just starting out your carreer as a CX professional?
Either way, if you are interested in getting the credibility your skills and expertise deserves, this is the place to be!

Certified Customer Experience Professional (CCXP) is the world’s first and only professional qualification in customer experience.

Based on our experience in providing CX training, our close connections with CXPA and many global CX professionals who work closely with us, we have designed a short questionnaire to help you prepare your journey to becoming a CCXP.

This questionnaire will take less than 3 minutes of your time and help you understand how far (or close) are you from becoming a Certified Customer Experience Professional.

Once you answer all the questions, we will email you the results and give you our best recommendations for advancing through the process.


Confirmation as to whether or not you are eligible to take the CCXP Exam

Your percentage of completion towards becoming a CCXP and the gaps you need to fill

A personalized development plan

Recommended reading

Motivation to achieve your goals and a clear vision of how to do it!