Shift Staff Protection Proposals Welcomed

July 22, 20192min

Government plans to compensate workers for cancelled shifts have been described as a “step in the right direction”.

The Good Work Plan outlines proposals to compensate flexible staff when shifts are cancelled at short notice and to ensure they are provided with a reasonable period of notice for their allocated shifts. The document also suggests additional protections for individuals who are penalised if they do not accept last-minute shifts.

Business Secretary Greg Clark said of the initiative: “Innovative entrepreneurs and new business models have opened up a whole new world of working patterns and opportunities, providing people with freedom to decide when and where they work that best suits them.

“It’s vital that workers’ rights keep pace with these changes, reflect the modern working environment and tackle the small number of firms that do not treat their staff fairly. We are the first country in the world to address modern working practices and these protections will cement the UK’s status as a world-leader in workers’ rights.”

The proposed measures follow the government’s announcement that it is consulting on creating a single labour market enforcement body, which will strengthen protections for workers and provide them with new rights.

TUC General Secretary Frances O’Grady welcomed the new proposals, but said: “Too many workers are treated like disposable labour. Making sure employers compensate staff for cancelling shifts at the last minute is a step in the right direction.

“But we need to deal with the root of this problem – the explosion of insecure work. That means banning shading practices like zero-hours contracts.”

Paul Ainsworth

Paul Ainsworth

Experienced Irish journalist and former newspaper editor now helming executive editorial duties with Customer Experience Magazine, the UK's premier online source for Customer Experience news, features, and opinion, along with its sister site, CXM World.

Inform. Inspire. Include.
A free way to improve your business.

Customer Experience Magazine is the online magazine packed full of industry news, blogs, features, reports, case studies, video bites and international stories all focusing on customer experience.



UK Trademark UK00002648900

EUIPO Trademark 018131832

Contact Information

For article submissions:
Paul Ainsworth

For general inquiries, advertising and partnership information:
Tel: 0207 1932 428

For Masterclass enquiries:
Tel: +44 20 86385584

Customer Experience Magazine Limited
Company number: 12450532
International House, 24 Holborn Viaduct,
United Kingdom, London, England, EC1A 2BN


Find a job in customer support with Jobsora


cbd oil: organic cbd monq cbd cbd sprays water cbd best cbd dosage for anxiety our generation dolls pinnacle cbd honey sticks grander distribution cbd cbd hemp oil for seizures hemp oil sleep life restore cbd oil reviews cbd hemp oil concentrate 3 star hotel melbourne cbd texas cbd laws 2019 spectrum customer service phone number cbd oil processing hempceutix natures plus ooze pen not working cancer research impact factor how to choose a cbd oil can amazon sell cbd oil hempworx sprays cbd oil us hotels near central business district new orleans cbd oil deliver seattle harborview kentucky select pipe tobacco review does cbd oil help reduce inflammation cbd oil for skin tags

weight loss: adam richman weight loss best diet pills to help lose weight optavia weight loss program jennifer nettles weight loss healthy weekly weight loss diet pills xenadrine jane krakowski weight loss thrive weight loss pills best weight loss detox tea weight loss pill for diabetes high blood pressure and weight loss recommended weight loss pills braggs acv weight loss acai berry cleanse diet pills benefiber weight loss success stories buy preludin diet pills weight loss supplements women weight loss supplements that work weight loss cycling weight loss in cats with good appetite vinegar pills weight loss reviews extreme weight loss pills australia free acai berry weight loss pills charcoal pills for weight loss the strongest diet pills mama june post weight loss bradley cooper weight loss diet 2 day juice cleanse weight loss

male enhancement: buy sildenafil non prescription testosterone how big will my dick be grapefruit juice and viagra average penis size for teenager boys with big penis whats a penis real viagra for sale blue and red capsules testofuel before and after how long for extenze to work diet pills walmart average penis size teenagers early erectile dysfunction when do girls usually stop growing zhen gongfu pills sex drive in pregnancy increase androgen ginkgo biloba erections professional muscle forums guys with boners in public young men having sex how to reverse erectile dysfunction do you have a big dick small white pill 50 best male enhancement product best fast acting male enhancement what if definition

vape: vape a vet why do i have spitback uwell crown falcon vape chowder you burnt my coil mount baker vapor coupon code v2 voopoo wordup e cig smok alien big baby best vape juice sites 2018 baby vapes e cigarette ratings rove vape diamond mist e cigarette dragon smoke shop top box kangertech preloaded vape pen budget ejuice e cigarette liquid strength aspire vapor coils baby beast vs big baby beast vs cloud beast how long does the juul battery last halo tracer twist vape pen juice flavours best mod e cigarette fake juul voopoo doll dyi valyrian uwell wattage can you change the brightness on voopoo drag mini