Tag: Capita

Capita Wins Partnership For Transformation and Operation of Customer Contact Centre Services

UK Complaint Handling Awards winner Capita has signed a contract with Irish Water following a win on a public competitive tender process for the transformation and operation of Irish Water’s customer contact centre services. The contract is worth €10m a year...

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Free Webinar: Building Trust and Permission with Remote Teams

An upcoming webinar will discuss the importance of trust in organisations and different ways of adapting to the current climate with reinvented leadership styles. Hosted by Awards International in partnership with BlueSky and Capita, the free webinar will take place on...

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Capita Consulting Partners with OutSystems to Speed Up Digital Transformation

Capita Consulting announces adoption of the OutSystems low-code platform to improve the solutions offered to their government, financial services, healthcare and utilities clients. Low-code software development approach replaces thousands of lines of complex code and allows faster delivery of application, as...

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Capita Appoints new Customer Management and People Solutions Leads

UK Customer Experience Awards finalist Capita has appointed new leads for its Customer Management and People Solutions divisions. The business services leader – which has been shortlisted for a number of categories at this year’s awards finals in London this October, including Team...

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Inspiration & Ambition: Capita’s Winning Team on Awards Achievements

The UK Complaint Handling Awards has established itself as Britain’s premier showcase for customer service talent, and this year saw one of the event’s most sought-after Gold gongs go to one of the world’s most recognisable names in outsourcing and...

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Capita Partnership to Make Insurance Experience ‘Frictionless’

UK Complaint Handling Awards winner Capita has joined forces with innovators Artificial Labs to deliver disruptive insurance tech that digitises the end-to-end insurance lifecycle, reducing manual processes and making insurance frictionless. Artificial provides digital solutions to clients across the insurance sector,...

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2019 UK Complaint Handling Awards: Winners Celebrate Victory in London

The 2019 UK Complaint Handling Awards have taken place in London, celebrating the people and  initiatives behind some of the best customer service operations in Britain. Hosted by Awards International – holders of an Independent Awards Standards Council Gold Trust Mark – the...

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