Tag: Gamification

an image showing how playing games can improve your CX skills

Online gaming can help improve your CX skills

The allure of video games is escapism, as well as having fun. However, there is a lot more to be gained from tackling virtual worlds be it in 2D, 3D, or VR (virtual reality). That is the skills you can...

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An image showing how to Boost customer engagement

Play the game: how gamification can boost customer engagement?

According to the IPC report released in January this year, the 2021 peak holiday season promises an impressive show. With ever-changing customer requirements, not every brand will be able to answer adequately on emerging digital demands and delight their users...

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employee retention strategies

Gamification: employee retention strategies in customer service

It’s no secret that employee retention is one of the largest operational issues facing companies around the world. From profitability to workplace morale and service quality, a high staff turnover rate can be detrimental to all aspects of a business. As...

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Gamify your 9 to 5: Design Games as a Business Tool

Most of us have fond memories playing (or arguing) our way through a game of Monopoly with the family or bringing together a group of friends for a game night. That said, few people would associate the term “board game”...

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Five Recruitment Tips for Small Businesses

As a small business owner, attracting and recruiting top talent can be one of the biggest challenges that you face. However, it can also be one of the most important. Ensuring you have the right people on board that believe...

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Gamification: Most Effective Rewards Revealed

With almost one-in-two UK workplaces having introduced gamified rewards for staff, new research has revealed which of this kind of incentive has the biggest impact on productivity. A survey of 1,219 UK workers, carried out by workplace incentives and rewards provider One4all...

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Five Proven Pain-Free Ways to Motivate your Team

Working with people is great, but taking care of a whole team requires much more work than you can imagine. Thankfully, we live in a time when employers pay a lot of attention to making their employees happy, satisfied, more...

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Play for Pay: Gamification Boosts Productivity, Study Shows

Gamified rewards and bonuses not only introduce an element of fun in to the workplace, but also increase employee performance, according to new research which also found that 52 percent of bosses are losing out on increased productivity by not...

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The Gamification of Citizens

I read an article a few years back explaining how China has developed a new system that gives people a score for how good or bad a citizen they are. ‘Sesame Credit’ was the name of that system in 2015, which...

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