Paul AinsworthPaul AinsworthJuly 31, 2019
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2min747

‘Generic’ or rare praise from managers is turning off the UK’s employees, a new study shows.

Global employee engagement firm Reward Gateway surveyed 500 employees in the UK, and revealed that generic and annual recognition or rewards are inadequate as employees demand to be recognised in more timely and meaningful ways.

Only 18 percent of employees said they liked receiving praise at a single event or function, and 70 percent agreed that their managers could do more to praise and thank them in a timely, specific way, highlighting the importance of in-the-moment recognition.

In addition, 76 percent of employees agreed that motivation and morale would improve at their company if managers simply said “thank you” more and noticed when people do good work.

The research also found a lack of effective recognition in offices in the UK, with over half (52 percent) of employees feeling their manager unfairly rewards certain people over others, while 42 percent agreed they had received a reward that did not reflect the work put into it.

Commenting on the research, Doug Butler, CEO at Reward Gateway, said: “Companies need to be investing in the right kind of recognition and reward programs that fit both the employees’ and company’s goals.”


Paul AinsworthPaul AinsworthJune 4, 2019
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3min647

As customer concern over carbon footprints reaches fever pitch, Waitrose is leading the way in reducing packaging with a new test store for shoppers to fill their own containers.

The chain’s Botley Road shop in Oxford is offering refill stations for everyday goods such as pasta and cereals, and a ‘pick and mix’ for frozen fruit.

Household items such as cleaning products are also refillable, while wine and beer will be available to customers that bring bottles.

The ‘Waitrose Unpacked’ scheme has also seen the removal of plastic packaging for flowers, and a ‘borrow a box’ initiative allows customers to take part by leaving a deposit for a container that can be returned to the store.

The pilot scheme will run for a period of 11 weeks, with customers able to provide feedback through a survey at Waitrose.com/Unpacked. Social media users are also urged to have their say using the hashtag #WaitroseUnpacked on Twitter and Instagram.

A ‘pick and mix’ station for fruit is among the initiatives at an Oxford Waitrose store.

Head of CSR for Waitrose & Partners, Tor Harris, said: “We are determined to build on the work we’ve already done to reduce packaging – and this test will take our efforts to a whole new level as we help the growing number of customers who want to shop in a more sustainable way.

“This test has huge potential to shape how people might shop with us in the future so it will be fascinating to see which concepts our customers have an appetite for. We know we’re not perfect and have more to do, but we believe this is an innovative way to achieve something different.”




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