The 2020 CX Industry Report

When business is human, insights drive innovation.

Exclusive report from UserTesting reveals that despite the clear importance and impact of great CX, there’s still work to be done when it comes to making business more human.

Key questions answered in the report:

  • Are teams ready and willing to drive CX?
  • Is there a will and when is the right time to pave the way?
  • What will will drive future innovation?

The report is available for a limited time, fill in the form and get your copy today.

Download CX Industry Report

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Customer Experience Magazine is the online magazine packed full of industry news, blogs, features, reports, case studies, video bites and international stories all focusing on customer experience.



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