The freshest news from our loyal clients participating in the UK Customer Experience Awards, UK Employee Experience Awards and the Complaint Handling Awards.

   

 

1. Webhelp acquired, a French company, GreenPoint making them a key player in RegTech BPO

   

2. Huthwaite helped Zehnder in creating a customer centric climate using the SPIN® method.

   

3. Sodexo’s Chairwoman discusses the problematics of succession planning

   

4. Close Brothers Technology Services has partnered with DataRaze to strengthen customer data security.

   

5. PwC reports record revenue growth in the last 14 years: A revenue of £3.6bn.

   

6. Peninsula suggests return to work interviews as a part of creating the best absence management system.

   

7. HSBC predicts two interest rate hikes by the end of 2018.

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