UK Business and Digital Experience Awards Winners Celebrate Success

Paul AinsworthPaul AinsworthNovember 23, 201711min

The standard for British business excellence and digital experience was set higher than it has ever been before this week as London hosted the UK Business Awards and the UK Digital Experience Awards.

At a duel event in the capital’s iconic Wembley Stadium, the cream of the country’s business talent joined firms striving to provide cutting edge Customer Experience through digital platforms in presenting to a panel of judges comprising key industry figures.

Following a taxing round of presentations, judges decided who had earned Gold and Silver in 13 categories for the UK Business Awards (UKBAs) – known as ‘The Dons’ in honour of Don Hale, Chairman of hosts Awards International – and 20 in the UK Digital Experience Awards (UKDXAs).

Scoring was carried out with a methodology endorsed by Cranfield School of Management.

Categories covered a wide range of business and DX talents, including Retail and E-commerce, Utilities, not-for-profit, and Online User Experience.

The 63 Judges scrutinising the UKBA entries confirmed that the standard was “outstanding”, and following the awarding of the successful category entrants, the coveted Overall Winner trophy was presented to South Shields-based energy consultants The Green Energy Bureau.

The firm’s Ricky Chaplin said himself and colleagues were “ecstatic” to be crowned winners on the day, after their initial win in the New Business category.

“This is an incredible achievement for us and will push us forward as we enter 2018 on a high,” he said.

Meanwhile, the 51 UKDXA judges named winners and runners-up before crowning Norwich-based GRIT Digital the Overall Winner.
The web-design firm conquered the Not-for-Profit and Charity category for their sterling work on behalf of the Association of Independent Museums, providing excellent online services for thousands of visitors.

Following the hugely successful event under the Wembley arch, Awards International CEO Neil Skehel said:

“What an amazing day it has been here at the home of champions in Wembley, London’s most recognised venue, and the perfect location to celebrate and recognise the companies and individuals which reach the pinnacle of success in their respective industries.

The format for this year’s UKDXAs and UKBAs was ideal – presentations in the morning and the awards ceremony in the afternoon. This was agreed by most of the finalists and judges throughout the day, many of whom we hope to see next year again.

I would like to congratulate all of our winners, and also those who succeeded in making the finals shortlist for each event, which is an amazing achievement in itself, given the fantastic standard of entries to both Awards this year.”

The UK Digital Experience Awards 2017

Overall Winner GRIT Digital on behalf of The Association of Independent Museums
Not for Profit & Charity Winner: GRIT Digital on behalf of The Association of Independent Museums

Silver: RHP Group

Financial Services & Fintech Winner: Traydstream

Silver: Divido Financial Services Ltd

Best Online User Experience B2B Winner: Thomson Reuters
Best Online User Experience B2C Winner: FoundIt on behalf of Amara

Silver: Hallam Internet on behalf of Virtual Runner

Business Transformation Winner: Business Stream in partnership with Cap Gemini
Business Change Winner: Sagittarius on behalf of Contiki

Silver: Virgin Trains

Cloud Service Winner: Consortiq
DX Innovation Winner: Leso Digital Health

Silver: MOO

Mobile Strategy Winner: Three UK

Silver: Virgin Trains

Omni-channel Experience Winner: Business Stream in partnership with Cap Gemini

Silver: Vizolution in partnership with O2

Use of SEO Winner: Three UK
Digital Team Winner: Digital Transformation Service Northern Ireland

Silver: B&Q plc in partnership with Digits Industries Ltd

The UK Business Awards 2017

Overall Winner The Green Energy Advice Bureau
Retail and eCommerce Winner: Blue Whale Spa Ltd
Financial Services Winner: Patron Capital

Silver: Continuum

Not for Profit & Charity Winner: RHP Group
Utilities Winner: SGN
Best Place to Work Winner: Startle

Silver: Wickes in partnership with Blue Sky Performance Improvement

Business Change or Transformation – B2B Winner: Bidfood

Silver: North Highland

Business Change or Transformation – B2C Winner: PPL
Customer Centric Organisation Winner: Tech Mahindra

Silver: PPL

Disruptive Business Model Winner: indaHash

Silver: e-Careers

Innovation – B2B Winner: Startle

Silver: Digital Shadows

Innovation – B2C Winner: SGN

Silver: ZapGo Ltd

New Business Winner: The Green Energy Advice Bureau
Operational Excellence Winner: Pallet Track

Silver: Tech Mahindra Business Services Ltd – Digital Assist

SME – Incorporated for Less than 10 Years Winner: Net World Sports

Silver: Yu Energy

SME – Incorporated for 10 Years Plus Winner: SDS Limited

Silver: Joseph Giles

Social Enterprise Winner: GLL
Team of the Year Winner: Language Empire Ltd

Silver: Startle

Entrepreneur of the Year Winner: Sean Ramsden, Ramsden International
Inspirational Leader Winner: Charles Vivian – North Highland

Silver: Chris Russell – Arrow Business Communications


Paul Ainsworth

Paul Ainsworth

Experienced Irish journalist and former newspaper editor now helming executive editorial duties with Customer Experience Magazine, the UK's premier online source for Customer Experience news, features, and opinion, along with its sister site, CXM World.




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