UK Digital Experience Award Winners Announced

December 1, 20154min

Winners of the UK Digital Experience Awards 2015 have been announced on Friday 27th November at the Park Plaza Riverbank in London.
Created to recognise and celebrate the delivery of an exceptional customer experience through digital media channels, the awards event is a vehicle for sharing best practice, and promoting continuous improvement, learning and personal development. The awards are proud to have Usability 24/7 as sponsor and CXM (Customer Experience Magazine) as media partner.
The winners of the awards were selected by a panel of independent judges made up of digital and customer experience professionals. The finalists made their presentations to the judges in the morning, and the winners were announced over a celebratory lunch in the afternoon.

The overall winners of the UK Digital Experience Awards 2015 were DFS.

Further awards were presented in the following categories:

Sector Specific:

Automotive: Winner: Black Horse (Lloyds Bank)
Banking and Insurance: Nationwide Building Society. Silver: Pingit
Charity / Not for Profit: Mubaloo in partnership with London’s Air Ambulance. Silver: Pocketapp
Government Service: WAE and the Metropolitan Police
Technology & Telecoms: British Telecom
Hospitality / Travel / Retail: Yotel Ltd. Silver;

Discipline Specific:

Best App / Mobile-First Strategy: AXA PPP Healthcare. Silver: British Telecom
Best Business Transformation: ORM in partnership with Great Western Railway
Best Innovation: Proxama Plc. Silver: North Highland
Best Omni-Channel Experience: DFS. Silver: Nationwide Building Society
Best use of Digital to Improve Customer Experience: Direct Line Group. Silver: Black Horse (Lloyds Bank)
Best use of Digital to Build your Brand: Standard Life. Silver: Sapientnitro London in partnership with RBSS – Natwest
Best use of Digital to Capture VOC: FEEFO. Silver: Sky
Best use of Website to Build your Brand: Silver: Fortnum and Mason in partnership with Red Badger
Best use of Cloud / Virtual Agents: DFS. Silver: Signstix

Digital Agency / Team: Nottinghamshire County Council. Silver: Draper & Dash Ltd
Digital Team – Financial Services: Tesco Band. Silver: Standard Life

Congratulating the winners, Neil Copping, Managing Director of Awards International, said:

“We are truly inspired by all the best practice showcased at the UK Digital Experience Awards. We have seen many outstanding examples from companies who are doing truly amazing things in digital customer experience and as a result have reaped the benefits in terms of business growth and customer engagement. Today gave us the opportunity to acknowledge those companies and celebrate with both the finalists and the winners.”

Visit UK DXA website for the full list of winners and finalists.

During 2015, Awards International has raised over £8,000 for its chosen charity Barnardo’s, via raffles, auctions and generous donations. It is hoped that with the money raised at the UK Digital Experience Awards, Awards International will meet its target of £10,000 to help support the UK’s most vulnerable children.

Interesting links:

Sarah Jenkinson

Sarah Jenkinson

I am passionate about Customer Experience and love hearing about all the wonderful things companies are doing to put the customer at the heart of their business. In my role at Awards International I manage the blogs on our Awards websites, I write articles for Customer Experience Magazine and support our clients with all the PR opportunities that being involved in our Awards brings.

Inform. Inspire. Include.
A free way to improve your business.

Customer Experience Magazine is the online magazine packed full of industry news, blogs, features, reports, case studies, video bites and international stories all focusing on customer experience.



UK Trademark UK00002648900

EUIPO Trademark 018131832

Contact Information

For article submissions:
Paul Ainsworth

For general inquiries, advertising and partnership information:
Tel: 0207 1932 428

For Advertising and Guest/Sponsored posts:

For Masterclass enquiries:
Tel: +44 20 86386491

Customer Experience Magazine Limited
Company number: 12450532
International House, 24 Holborn Viaduct,
United Kingdom, London, England, EC1A 2BN


Find a job in customer support with Jobsora


weight loss: chelsea from teen mom 2 weight loss weight loss lemon weight loss vision board weight loss powders gnc green vibrance weight loss miranda lambert weight loss diet hypnosis weight loss programs dhea dosage for weight loss does venlafaxine cause weight loss pills to lose weight fast for women ageless weight loss lexington ky what are some good pills to lose weight weight loss nutribullet easy meal plan for weight loss weight loss sweat suits affordable weight loss retreats oregon weight loss super pomegranate diet pills cinnamon weight loss drink diabetes weight loss meal plan crockpot recipes for weight loss weight loss water mix gastric diet pills omega 7 weight loss reviews do metabolism pills help lose weight hcg weight loss drops reviews

vape: how many people vape in the us dry herb atomizer vape jugs ecig make me irritable vape shop tulsa grenade mod vape i just 2 vape kit what is vape dripping mr freeze e juice uwell crown atomizer ebay ecig dripper tanks skyblue vapor russian ecig voopoo drag two review what is in a vape juice vape mod stand e cigarette mod vape mixing 5 10 e cigarette walgreens vape pens new vape tanks 2016 first vape ever how to change uwell crown 4 coil drip coils uwell crown 4 vape tank nicotine river discount code 2017

cbd oil: is cbd legal federally highest cbd oil for vape pen cbd oil illegal cbd business for sale canna hemp liv labs cbd oil reviews reusable cbd vape pen the body shop acne 2500 cbd oil hempz lotion 901 cbd vaping cbd oil reviews cbd oil dont feel anything how to make cbd mct oil tincture where to buy cbd cream for pain cbd pain relief ointment full spectrum health center top cbd companies purely pro cosmetics best brand of cbd gummies tractor supply cbd oil medix cbd oil organabus co2 extracted cbd hemp oil hemp oil with no thc or cbd cbd oil and sickle cell how does cbd affect the brain

male enhancement: how can i make my dick bigger male enhancement shooter jes extender review what size penis do woman like boys with large penis compro viagra why is my dick getting smaller hims review average male dick how to increase blood flow to penis gnc penis pills how to make sex exciting one pill make you larger performance vitamins the penis enlargement bible pdf how to desensitize penis sex drive in pregnancy does your penis shrink with age to your door andro400 max side effects meds that cause erectile dysfunction muscle growth pills safest way to have sex zinc and sex testo boost x and apple cider vinegar where can i buy asox9