UK Digital Experience Awards Finalists Announced

Paul AinsworthPaul AinsworthMay 14, 20189min

The finalists for the 2018 UK Digital Experience Awards have finally been revealed, and the line-up promises an exciting day of insightful presentations and tough decisions for judges.

The UKDXAs are one of the highlights of the Customer Experience calendar, celebrating the businesses and organisations providing the best digital experiences for customers across the UK and beyond.

This year, the event takes place in London’s Park Plaza Hotel on the banks of the Thames on July 12, and finalists will compete in 18 categories covering every aspect of expert Digital Experience.

These include Best Online User Experience B2B and B2C, Software as a Service, Best Use of SEO, and Best use of AR or VR.

Among the big names competing for the coveted titles this year are Sky, Three UK, Lloyds Banking Group, Tesco Bank, and BT.

Meanwhile, this year’s exciting judging panel includes Gordon Rimmer, Director of Marketing at Connect Managed Services; Paul Blunden, the CEO and Founder of Usability 24/7; and Kate Thompson, Managing Director of Business 3.0, among many others.

The event is hosted by Awards International, and CEO Neil Skehel said:

The UK Digital Experience Awards has risen to become one of the most important industry awards events of its kind, thanks to the spectacular growth of DX as a concept for businesses in the last few years.

“Customers are continuing to engage with brands digitally, and the challenge for companies is to provide the best, and most innovative touchpoints along the way, translating into exceptional Customer Experience.

“The awards celebrate the best customer journeys in a field that will only continue to expand as ever-more people choose to shop and interact with businesses through smartphones, tablets and other devices.”

 

UK Digital Experience Awards 2018 Finalists
Category Finalist
Financial Services: User Experience
  • Jumio and Monzo
  • Wipro-Lloyds Banking Group
  • Right Indem Limited
  • Click Consult
Financial Services: Innovation
  • First Direct
  • Divido
  • Tesco Bank
  • Alta Pay, a Valitor Company
Customer Reviews & Feedback
  • Feefo Holdings Ltd
  • Novus
  • Micheldever Tyre Services Ltd T/A
  • Strategiq Marketing Limited
  • Tesco Bank
Data Analytics & Insight
  • Feefo Holdings Ltd
  • Wipro Digital
  • Three UK
  • Sky UK
  • Unit4 prevero
Leisure & Tourism
  • Novus
  • Seatfrog
  • Sagittarius – Red Carnation Hotel Collection
  • Ethos Farm
Best Use of AR or VR
  • George P Johnson
  • Virgin Experience Days
Mobile Strategy
  • Aston Barclay
  • Resilio
  • EE
  • Three UK
  • Octopus Energy
  • Nelson Bostock Unlimited
Not for Profit & Charity (Including Public Services)
  • Staffordshire County Council
  • PA Housing
  • Dotlabel
  • Valtech Limited
  • HMA
  • Click Consult
Software as a Service
  • Wipro Digital
  • FoundIt!
  • StaySafe
  • Proteus
  • Mention Me
  • Redstone Connect Labs
  • MVF
Use of SEO
  • Receptional Limited, Liberis
  • Receptional Limited, Discount Supplements
  • Impression
  • Micheldever Tyre Services Ltd T/A Protyre
  • ROAST
  • Click Consult
Personal Entertainment & Telecoms
  • Three UK
  • BT
  • Kitty
  • Sky UK
  • EE
Best Online User Experience B2C – Retail
  • Mamas & Papas Ltd
  • EE
  • Three UK
  • Octopus Energy
  • The Underfloor Heating Store
  • Micheldever Tyre Services Ltd T/A Protyre
Best Online User Experience B2C -Best Digital Customer Journey
  • McCarthy & Stone
  • FoundIt!
  • Dotlabel
  • Amigo
  • Jumio and Monzo
  • Vortex Commerce on behalf of Edinburgh Woollen Mill Group
Digital Team – Transformation
  • The Share Centre
  • Three UK
  • Micheldever Tyre Services Ltd T/A Protyre
  • EE
  • Wipro Digital
Digital Team – Digital Marketing/Campaign
  • Impression
  • George P Johnson
  • Amigo
  • Virgin Trains
  • Mamas & Papas Ltd
  • The Underfloor Heating Store
Best Online User Experience B2B
  • Absolute Design Associates Ltd
  • HMA
  • BMJ, with Box UK
  • MVF
Digital Change and Transformation – Software
  • Mamas & Papas Ltd
  • Novus
  • The Share Centre
  • Three UK
  • drp for Worcester Bosch
Digital Change and Transformation – Digital Engagement Platforms
  • drp for Worcester Bosch
  • Active Digital
  • BMJ, with Box UK
  • Grovelands Consulting
  • drp for Jaguar Land Rover x

 


Paul Ainsworth

Paul Ainsworth

Experienced Irish journalist and former newspaper editor now helming executive editorial duties with Customer Experience Magazine, the UK's premier online source for Customer Experience news, features, and opinion, along with its sister site, CXM World.




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