International courier and SME champion ParcelHero, identifies the qualities to seek when businesses first recruit, and launches a competition to award those Everyday Business Heroes.

For new businesses just taking off, one enthusiastic person can make all the difference. It’s vitally important for a small company to hire the right people. A small business needs 100% from everyone, and simply can’t afford to carry people. Global courier ParcelHero, which works closely with start-ups and SMEs, has launched a competition to identify and reward these Everyday Business Heroes.

Says ParcelHero’s David Jinks MILT: ‘Getting the right people at the very beginning is often key to a businesses’ success. The entrepreneur who founds a company is often full of charisma and drive, but as soon as a business begins to grow, they need every day heroes and heroines behind them to make it all work. Someone like that unsung PA that has saved your bacon more times than you can remember makes a significant difference for an embryonic business.’

Business Hero logo

Explains David ‘It’s small wonder that, as a start-up expands and starts to hire for the first time, it can be genuinely daunting for the interviewer as well as the interviewee. The pressure is on to get it right. One key trait to look out for, and which makes a true hero for a new business, is adaptability. For a new company things often won’t happen as smoothly as hoped. There will be times that a rash of orders take you buy surprise and you need people to do a few extra hours or go the extra mile. That’s when you hope your new ‘ordinary’, mild-mannered employee will suddenly disappear into a telephone booth and emerge as the hero you need.

‘That new standout Admin. Assistant or warehouse operative might not yet be a shining mentor, but reliability and adaptability are qualities that make ‘everyday’ employees our own business heroes. If you can find the right person that shows initiative when problems hit – as they inevitably will – and who keeps customers onside, then you have found your businesses hero.’

Reveals David: ‘ParcelHero is seeking to discover these Everyday Heroes and heroines from all kinds of businesses, from start-ups and SMEs to multinationals. If there’s an unsung star who’s making a genuine difference to the success of your business this is the chance to have them recognised. Please nominate your Business Everyday Heroes, and the winners could receive a pair of flights to the holiday destination of their choice, or a selection of pampering experience days.’

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