CXM, media partner of Wisdom, is happy to report that Wisdom announced the Saudi Arabia edition of its much-applauded Digital Customer Experience Series which will focus on evolving market dynamics in the Middle Eastern region. 

The Digital Customer Experience Series – Saudi Arabia edition, to be held virtually on 30 and 31 May 2022. The event will explore how digitalization has impacted customer preferences, bringing together industry leaders and experts to discuss the emerging opportunities for businesses.  

What will the 2-day event focus on? 

The Saudi Arabia edition will focus on how the economies in the Middle East are in the process of transforming from a product-based economy to a knowledge-based economy. Today it’s critical for businesses to evolve their CX strategies amid the changing market dynamics to enhance revenue and brand loyalty.  

This event will welcome senior industry representatives and key stakeholders from leading organisations to share insights and discuss opportunities of delivering good quality, reliable and consistent digital experiences to delight customers.  

What to look forward to 

Digital Customer Experience Series – Saudi Arabia edition will host interactive panel discussions, practical sessions, and insightful presentations. The event will provide a comprehensive understanding of the present market scenario and how businesses can capitalise on it. Apart from gathering crucial information, the attendees will also get an excellent platform to network with industry leaders. 

This 2-day event will present 20+ expert speakers from top global organisations including Neom, STC, Majid Al Futtaim, Gulf International Bank, Abdul Latif Jameel, Abunayyan Holding, Petromin Corporation, UBER, Mobily, and many more.  

Key Topics 

  • Customer 5.0 and Data Governance 
  • Building customer centric B2B experiences 
  • Customer experience design 
  • Future of hybrid experience channels 
  • Customer experience value chain analysis 
  • Experience leadership and implementation 
  • UX development at scale: surveys, analytics and online testing 
  • CX innovation and incorporating CX in the post-pandemic world 

How to book your place 

Digital Customer Experience Series – Saudi Arabia will be an excellent opportunity for businesses looking for expert perspectives to fine-tune their CX strategies in the Middle Eastern region and also to connect with some of the biggest industry names for business collaborations.

The early bird offer is valid till 4 April for special discounts on registrations. Be part of the experience and use the code CXM10 for a 10% discount.  

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