Work Best Friend Makes the Job Easier, Research Says

July 3, 20202min

According to research collected by Instant Offices, having friends in the workplace can positively affect mood and workflow.

Sixty-six percent of British workers say having a friend increases job satisfaction, while over half of UK employees think that having a ‘work best friend’ ultimately makes the job engaging and more enjoyable.

Some of the benefits of having friends at work are increased trust, strong bonds outside work which can increase a sense of loyalty at work, support, better communication and overall happiness.

For many employees, making friendly relationships with coworkers and managers is already the norm, as the 2020 UK study shows that 76 percent of employees enjoy a positive relationship with their superior and 77 percent states the same with their colleagues.

Lucinda Pullinger, Global Head of HR at the Instant Group says “As a manager, it is important to get to know all your direct reports and show interest, care and concern for all team members equally. There are commercial as well as human reasons for this. Also, in a work environment, it can be the team members who are actually most different to you that are your most valuable, as they provide you with alternative thinking and/or challenge which drives a better outcome. Therefore, valuing, trusting and treating all team members equally is important to enable a team to perform at its true potential.”

Bosses and managers can have friendly connections with their employees by being open about the changing dynamics and staying consistent in the treatment of everyone. It’s just as important to establish a balance between sharing too much information with your work friends and being closed and serious to deserve respect.


Sandra Radlovacki

Sandra Radlovacki

Sandra Radlovacki is Assistant Editor at Customer Experience Magazine.




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