Pindrop integrates with Five9 to boost cloud contact centre fraud protection

Contact centre authentication and fraud protection provider Pindrop has integrated with Five9 to offer its Passport and Protect solutions to Five9 customers. Five9 and Pindrop have previously collaborated to support their joint customers through a BYOC approach, with Pindrop solutions analysing inbound calls through various third-party carrier integrations. The new SIPREC integration with Five9 allows … Continue reading Pindrop integrates with Five9 to boost cloud contact centre fraud protection