Customer Experience
January 17, 2025
Consumers who adopt AI could contribute $4.4TN in spending by 2030
January 17, 2025
Forsta unveils AI capabilities to elevate customer and employee experience
January 16, 2025
Gen Z loyalty might be worth £2.5B in January sales
January 16, 2025
Almost 90% of telecom providers invest in AI
January 16, 2025
BFSI and retail surpass expectations with personalised email campaigns
January 16, 2025
AI assistants will replace 25% of mobile app usage by 2027
January 16, 2025
Care, share and trust: how ALA Insurance become industry disruptors
January 15, 2025
AI, gamification, and custom rewards: What’s driving loyalty success in 2025?
Digital Experience
January 16, 2025
AI assistants will replace 25% of mobile app usage by 2027
January 15, 2025
Box’s new AI-powered enterprise plan sets a new standard for content management
January 15, 2025
HCLTech partners with Microsoft to boost contact centres with AI-driven solutions
January 15, 2025
The role of AI and real-time insights in the CDP era
January 14, 2025
Algolia transforms fashion e-commerce with new tool
January 13, 2025
Furniture brand Wayfair leverages Google’s Gemini to transform online retail
January 13, 2025
Persistent launches new tool to revolutionise data integration in healthcare and life sciences
Employee Experience