CXM Training

CXM Training is Customer Experience Magazine’s exclusive range of training courses aimed at professionals who want to hone their skills and improve their understanding of effective CX strategy.

Online

2-day CX Masterclass

Ian Golding

Global Customer Experience Specialist and Certified Customer Experience Professional (CCXP)

Online

The Customer Journey Management Lab

Ian Golding and Olga Potapseva

Ian Golding CX Framework in Collaboration with ECC Agile CX Implementation and Olga Potapseva

Online

CCXP Exam Preparation Workshop

Ian Golding

Global Customer Experience Specialist and Certified Customer Experience Professional (CCXP)