Tag: Sustainable business agenda
![Net Zero inside energy interview](https://cxm.co.uk/wp-content/uploads/2023/07/ie.jpeg)
How to continue the fight for Net Zero in the age of crisis and vulnerability
We’re facing tumultuous times as of late. Global warming and the increasing necessity for a new sustainable life are pressing issues to tackle head on, and fast. But at the same time, we’re seeing the general population plunged into vulnerable...
![Human-centred design for a better planet and sustainability](https://cxm.co.uk/wp-content/uploads/2023/06/human-centred-design.jpeg)
Beyond human-centred design: CX for a troubled planet
The term Customer Experience was coined in 1994 by Lewis Carbone. Since then, it has grown from relative obscurity to a fully fledged discipline. It is now taught at postgraduate level in universities, with recognised professional certifications and global governing bodies. However the rising awareness...
![Fast fashion waste and lack of sustainable possibility](https://cxm.co.uk/wp-content/uploads/2023/04/fast-fashion-1.jpeg)
The lessons, cost, exploitation, and sustainability of fast fashion
In 2023, it’s tricky to avoid fast fashion brands. And that’s either because you’re a customer of theirs, or you have seen their influx of advertising on TV and social media. Common household names of fast fashion retailers currently include Pretty...
![Sustainable living - reuse and recycling during cost of living crisis](https://cxm.co.uk/wp-content/uploads/2023/04/sustainable-living.jpg)
Cost of living crisis means marketers need to embrace circular sustainability
With UK inflation still painfully high, the cost of living crisis is the dominant topic of 2023. However, with glimmers of hope that the cost crisis is easing, the ever-present spectre of climate change continues to threaten long-term survival. Sustainability is...
![Greenwashing in retail sectors](https://cxm.co.uk/wp-content/uploads/2023/04/greenwashing.jpg)
Greenwashing: rip the seams on eco-friendly fashion labels
The fashion sector is now constantly under pressure for its sustainability policies and claims. For brands, it can be challenging to demonstrate credentials when selling products as ‘eco-friendly’ or ‘sustainable’. Yet, consumers are becoming increasingly sceptical of these claims and...
![sustainable city](https://cxm.co.uk/wp-content/uploads/2022/09/shutterstock_527724742-1350x900.jpg)
Most important features of a sustainable city
An increasing number of people are living in cities, but the problem we face is that cities are not sustainable in their current form. As more and more people converge on a small area, it becomes challenging to meet their...
![Diversity equality inclusion sustainability](https://cxm.co.uk/wp-content/uploads/2022/06/shutterstock_1808618392-1-1440x720.jpg)
How Diversity, Equality, Inclusion & Sustainability can supercharge your business transformation
We appear to be living in a period of continuous disruption. Global economic progress is faltering, driven by a combination of factors: the continued uncertainty caused by the COVID-19 pandemic; climate change; conflict; supply chain disruptions; shifts in international trade;...
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Are you thinking about sustainability in AI?
Not a day goes by without a company, charity, government or some other gas-guzzling, forest-burning, ocean-destroying organisation making a grand claim about net-zero, carbon-neutral or otherwise pledging to single-handedly save the planet by twenty-whenever. The threat of irreversible climate change...
![green delivery](https://cxm.co.uk/wp-content/uploads/2022/03/shutterstock_1556888351-1359x900.jpg)
Five best practices to improve sustainability in business for last-mile deliveries
In a recent report, Accenture describes last mile deliveries as being at a crucial moment in terms of sustainability: “The last mile ecosystem is at a tipping point. Go one way, and it can extend these gains. Go the other...
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How to improve sustainability in AI to benefit businesses and the environment
Images of wildfires, hurricanes and droughts blaring from every news channel and social feed have pushed the majority of people over the cultural tipping point on environmental issues. The result has been millions of more sustainable choices being made every...