‘Customer’ means the person or persons whose name appears on the appropriate form for the purpose of booking a place/s at one of CXM professional training called Customer Experience Masterclass, or CXM Club meetings or CXM conferences.
‘Events’ refers to CXM professional training called Customer Experience Masterclass, or CXM Club meetings or CXM conferences or other events or activities which Customer Experience Magazine holds, hosts or partners with other organisations.
‘Company’ means Cornelius Ltd. Company whose registered office is at Acacia Farm, Lower Road, Royston, Hertfordshire, SG8 0EE United Kingdom.
‘Parties’ means the Customer and the Company when referred to jointly.
‘CXM Forms’ means any official form which constitutes part of the process of purchasing a place at CXM trainings.
– The Customer cancels within 14 days, in the case of credit cards, of making payment or in the case of receiving an invoice, the date on the Company’s invoice. HOWEVER: