Idit Aloni
Annette Franz
Customer Experience
December 6, 2019
Martin Ellingham
Martin Ellingham
Customer Vulnerability: The Next PPI?
December 2, 2019
Paul Ainsworth
Paul Ainsworth
Black Friday Footfall up on Last Year
Andrew Morsy
Tom Williams
Digital
Lisa Kalscheur
Tom FairbainBlog
December 4, 2019
Grant Caley
Grant Caley
Retail and the Data Revolution
November 28, 2019
Paul Ainsworth
Paul Ainsworth
UK Trails Europe on AI Adoption
Complaint Handling & Contact Centres
Laurianna Ford
CXM Editorial Team
Henry Jinman
Jean Cyril SchutterleEmployee Experience
November 28, 2019
Fictional Fast Food Drug Front Would be Among Best Places to Work
November 21, 2019
Financial Literacy Failings Affecting UK Workplaces
November 15, 2019
Bosses and Employees at Odds Over Feedback Action, Survey Shows
November 4, 2019
Bosses Placing Importance on Being Liked by Staff
Featured Videos
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Customer Experience Magazine is the online magazine packed full of industry news, blogs, features, reports, case studies, video bites and international stories all focusing on customer experience.
Contact Information
For article submissions:
Editor
Paul Ainsworth
paul@cxm.co.uk
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alexandar@awardsinternational.com
Tel: 0207 1932 428
For Masterclass enquiries:
antonija@cxm.co.uk
Tel: 0207 1937 483
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