CONTRIBUTEADVERTISEABOUT USCXM CLUB
Digital ExperienceNews
July 19, 2019 Paul AinsworthPaul Ainsworth

Swimtime: Making a Splash at the UK Digital Experience Awards

Customer ExperienceIndustry newsNews
July 19, 2019 Paul AinsworthPaul Ainsworth

UK Business Awards: 2019 Finalists Announced

Digital ExperienceNews
July 16, 2019 Paul AinsworthPaul Ainsworth

2019 UK Digital Experience Awards: Winners Celebrate at London Final

Customer ExperienceFeatures
July 16, 2019 Sandra ThompsonSandra Thompson

Why Study Applied Customer Experience at Pearson Business School?

Customer Experience

July 19, 2019 Paul AinsworthPaul Ainsworth

UK Business Awards: 2019 Finalists Announced

July 17, 2019 Ben FettesBen Fettes

Why it’s Time to Treat Personalisation as a Product

July 12, 2019 Nan RussellNan Russell

Busting More Customer Experience Myths and Misconceptions

July 10, 2019 Sandra LoefflerSandra Loeffler

Measuring the Always-Connected Customer

July 9, 2019 Paul AinsworthPaul Ainsworth

Retail Urged to Prepare for Majority Digital Future

July 8, 2019 Paul AinsworthPaul Ainsworth

Food for Thought: Hoteliers Debate Customers’ Changing Tastes in Dining

Digital

July 19, 2019 Paul AinsworthPaul Ainsworth

Swimtime: Making a Splash at the UK Digital Experience Awards

July 17, 2019 Paul AinsworthPaul Ainsworth

Firm’s Struggling With Post-GDPR Data Access Requests

July 16, 2019 Fabrice MartinFabrice Martin

Five Steps to Boost Your Digital Efficiency

July 11, 2019 Paul AinsworthPaul Ainsworth

Customers ‘annoyed’ at Digital Marketing methods

July 9, 2019 Paul AinsworthPaul Ainsworth

Brexit Data Protection Warning Following Record British Airways Fine

Blog

July 19, 2019 Paul AinsworthPaul Ainsworth

Swimtime: Making a Splash at the UK Digital Experience Awards

July 17, 2019 Paul AinsworthPaul Ainsworth

Firm’s Struggling With Post-GDPR Data Access Requests

July 16, 2019 Fabrice MartinFabrice Martin

Five Steps to Boost Your Digital Efficiency

July 16, 2019 Paul AinsworthPaul Ainsworth

2019 UK Digital Experience Awards: Winners Celebrate at London Final

Complaint Handling & Contact Centres

July 19, 2019 Ruby KhaliqRuby Khaliq

Why Contact Centres Should Think Before They Speak

July 15, 2019 Paul AinsworthPaul Ainsworth

Warning for Finance and Utilities Over Growing Customer Satisfaction Perception Gap

July 10, 2019 Sharon WilliamsSharon Williams

People, Peaks and Personality: Getting Recruitment Right in Contact Centres

July 9, 2019 Bradlee AllenBradlee Allen

Five Ways Cloud can Empower Your Customer Service Team

July 5, 2019 Sion LewisSion Lewis

Putting the Pride Back in Customer Service

June 28, 2019 Martin EllinghamMartin Ellingham

The Japanese art of Kintsugi: A Golden Guide for Complaint Handling

Employee Experience

Employee ExperienceFeatures
July 19, 2019 Paul AinsworthPaul Ainsworth

CXM Book Shelf: Performing as You

July 18, 2019

Tech Investments Hampered by Poor Employee Experience

July 18, 2019

21st Century Leadership in Business

July 17, 2019

Employees Optimistic About AI Impact on Jobs, Survey Finds

July 15, 2019

Healthy Mind, Healthy Business

Featured Videos

An Interview With Ian Golding: The Strategy of CX

The International Customer Experience Awards

The Gulf Customer Experience Awards

The UK Customer Experience Awards: A Decade of Excellence

Ocado Introduce Robot Grocery Bag Packer

Robot Shelf-Stack Fail Could Mean Our Jobs Are Safe For Now

Direct Line’s Profits Hit Record High

Free Beer, Massages And Ski Trips – These Are the Best Job Perks in Greater Manchester

Amazon Launched a New Barcode-scanning Gadget With AI Assistant Alexa Built in

Google Home Gets Two Quirky New Ads to Show off What It’s Capable of

The iPad Takes a Big Step Toward Being the Computer for Everyone

Inform. Inspire. Include.
A free way to improve your business.

Customer Experience Magazine is the online magazine packed full of industry news, blogs, features, reports, case studies, video bites and international stories all focusing on customer experience.

CONTACT US
CALL US ANYTIME
Contact Information

For article submissions:
Editor
Paul Ainsworth
editorial@cxm.co.uk

For general inquiries, advertising and partnership information:
advertising@cxm.co.uk
Tel: 0207 1932 428

For Masterclass enquiries:
antonija@cxm.co.uk
Tel: 0207 1937 483

Awards International ltd
Acacia Farm, Lower Road,
Royston, Herts, SG8 0EE
Company number: 6707388

JOBS IN CUSTOMER SUPPORT

Find a job in customer support with Jobsora

Newsletter