Customer Experience
January 14, 2020
Komal Helyer
Komal Helyer
How Independent Brands can Maximise their CX in 2020
Olga Potaptseva
Digital
Joel Montaniel
Grant CaleyBlog
January 15, 2020
Paul Ainsworth
Paul Ainsworth
Genesys Rebrands Flagship Cloud SaaS
January 13, 2020
Naeem Arif
Naeem Arif
Customer-Centric or ‘Channel-Centric’: Knowing the Difference
Complaint Handling & Contact Centres
November 27, 2019
Paul Ainsworth
Paul Ainsworth
UK Complaint Handling Awards: 2020 Finalists Unveiled
Laurianna Ford
CXM Editorial Team
Henry JinmanEmployee Experience
Gethin Nadin
December 10, 2019
The Rise of the Messy C.V
December 9, 2019
Foul Play: How Workers Would Fine Colleagues Over Behaviour
December 5, 2019
US Chain Hires Nurses to Check Employee Sick Day Claims
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Customer Experience Magazine is the online magazine packed full of industry news, blogs, features, reports, case studies, video bites and international stories all focusing on customer experience.
Contact Information
For article submissions:
Editor
Paul Ainsworth
paul@cxm.co.uk
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Tel: 0207 1932 428
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Tel: 0207 1937 483
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