UK Customer Experience Awards 2024
Customer Experience
October 18, 2024
Retailers optimistic for holiday season amid staffing challenges
October 18, 2024
Kaizen Ticketing triumphs with gold win at the UK Customer Experience Awards 2024
October 18, 2024
Ethos Farm’s Sally Alington wins CX Leader of the Year at the UK Customer Experience Awards 2024
October 17, 2024
CXM proudly announces the third edition of CXM Review: CX at the Crossroads
October 16, 2024
Qualtrics unveils consumer trends for 2025: rising expectations, waning loyalty
October 16, 2024
Landmark Information Group have the best B2B customer experience of 2024
October 15, 2024
TV drives nearly $145 billion in annual consumer spending
October 14, 2024
Fashion retailer Guess launches customer recycling programme
This week in CX
Ageas CEO, Ant Middle honoured with Lifetime Achievement Award at UK Customer Experience Awards
Inflation impacts spooky spending, as 59% of Halloween shoppers cut back
81% of consumers say safety is crucial when choosing where to shop
Young UK workers optimistic about 2025, but workplace pressure and AI gaps remain
Digital Experience
October 10, 2024
81% of Americans regularly use voice technology
October 09, 2024
Digital experience excellence remains elusive for many marketing leaders
October 09, 2024
34% of tech pros say AI security skills are lacking
October 09, 2024
Uber’s AI assistant enhances the EV experience for drivers
October 02, 2024
45% of customer service teams use AI, but security concerns stall extensive adoption
October 02, 2024
Are employees ready to trust AI with their paychecks?
September 20, 2024
Steve Madden implements AI shopping optimisation into its online stores
Employee Experience
