CXM Editorial Team
Eleanor Southern-Wilkins
Customer Experience
John Bruno
Dave Bruno
Farrell Hough
Oliver Mauss
Sid Banerjee
Digital
Sean RusinkoBlog
October 16, 2019
Jeff Epstein
Jeff Epstein
Improving CX With Chatbots…the Right Way!
October 14, 2019
Hannah Louise Cox
Hannah Louise Cox
My Judging Experience? Outstanding!
October 7, 2019
David Wharram
David Wharram
Using Biometrics to Improve User Experience
October 7, 2019
John Cheney
John Cheney
Is AI the Future of CRM?
Complaint Handling & Contact Centres
Henry Jinman
Jean Cyril Schutterle
Becky LynnEmployee Experience
October 17, 2019
Paul Ainsworth
Paul Ainsworth
CXM Book Shelf: Culture Fix
October 9, 2019
Productivity Suffers as Employees Struggle to get Internal Info
October 9, 2019
How Startups Disrupt the Financial Ecosystem
October 1, 2019
Employment Rights for Working Parents
Featured Videos
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Customer Experience Magazine is the online magazine packed full of industry news, blogs, features, reports, case studies, video bites and international stories all focusing on customer experience.
Contact Information
For article submissions:
Editor
Paul Ainsworth
editorial@cxm.co.uk
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advertising@cxm.co.uk
Tel: 0207 1932 428
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Tel: 0207 1937 483
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