Derek O'Carroll
Emily Buckman
Customer Experience
December 14, 2018
Paul Ainsworth
Paul Ainsworth
Backlash Against Chatbots Begins
December 12, 2018
Julian Fisher
Julian Fisher
Merging the Online and Offline Shopping Experience
Digital
CXM Editorial Team
Darrel WorthingtonBlog
December 17, 2018
Paul Ainsworth
Paul Ainsworth
Adobe Names new EMEA President
December 12, 2018
Julian Fisher
Julian Fisher
Merging the Online and Offline Shopping Experience
November 28, 2018
Neil McIlroy
Neil McIlroy
AI Puts Power in the Hands of the Consumer
November 8, 2018
Antony Edwards
Antony Edwards
Keeping Customers in the Digital World
Featured Videos
Employee Experience
December 12, 2018
Top Workplace Stress Causes in 2018
December 10, 2018
Festive Bonuses Prevent New Year Resignations
November 30, 2018
Zen Management: Navigating Your Business Calmly in a Crisis
Financial Services
Stanley Louw
Andrew Fisher
Andrew Tavener
Inform. Inspire. Include.
A free way to improve your business.
Customer Experience Magazine is the online magazine packed full of industry news, blogs, features, reports, case studies, video bites and international stories all focusing on customer experience.
Contact Information
For article submissions:
Editor
Paul Ainsworth
editorial@cxm.co.uk
For general inquiries, advertising and partnership information:
advertising@cxm.co.uk
Tel: 0207 1932 428
For Masterclass enquiries:
antonija@cxm.co.uk
Tel: 0207 1937 483
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Royston, Herts, SG8 0EE
Company number: 7511106
