WWCH
   
CONTRIBUTEADVERTISEABOUT USCXM CLUB
Customer ExperienceNews
September 18, 2018 Paul AinsworthPaul Ainsworth

CXPA Partners with the 2018 UK Customer Experience Awards

Digital ExperienceInterview
September 10, 2018 Paul AinsworthPaul Ainsworth

Jeremy King Knows Data – This we can Attest!

Customer Experience
September 4, 2018 Gemma FabianGemma Fabian

Rise of the Customer Briefing Centre: How to Strengthen Customer Relationships and Drive Revenue

Customer ExperienceFeatures
August 20, 2018 Daniel MullinsDaniel Mullins

How Digital Transformation is Helping B2B Brands Enhance Customer Experience

Customer Experience

September 18, 2018 Paul AinsworthPaul Ainsworth

CXPA Partners with the 2018 UK Customer Experience Awards

September 4, 2018 CXM Editorial TeamCXM Editorial Team

Virgin Trains on Track for Customer Communications with new Chat Service

September 3, 2018 Craig SummersCraig Summers

Peak Physique: Surviving Busy Retail Periods

August 31, 2018 Jo UpwardJo Upward

Reboot Your CX Transformation Plan: Five Steps for Success

August 29, 2018 Paul AinsworthPaul Ainsworth

Business Stream’s Jo Mayes: Tapping Into What Customers Want

August 29, 2018 Wayne St. AmandWayne St. Amand

Four Methods of Successful Marketing in Challenging Times

Digital

August 28, 2018 Vanessa WalmsleyVanessa Walmsley

Mobile Technology and the Seamless Retail Experience

August 20, 2018 CXM Editorial TeamCXM Editorial Team

Virgin Experience Days on Cloud Nine After Award Win

August 8, 2018 Pini YakuelPini Yakuel

Come Rain or Shine, AI can Provide Perfect Personalisation

August 7, 2018 Paul AinsworthPaul Ainsworth

Innovation and the Future of Content Revenue: An Interview with Cris Beswick

July 27, 2018 Ally StuartAlly Stuart

Reaching the ‘Uninterruptible’ Mobile Customer

Blog

September 10, 2018 Paul AinsworthPaul Ainsworth

Jeremy King Knows Data – This we can Attest!

August 28, 2018 Vanessa WalmsleyVanessa Walmsley

Mobile Technology and the Seamless Retail Experience

August 20, 2018 CXM Editorial TeamCXM Editorial Team

Virgin Experience Days on Cloud Nine After Award Win

August 8, 2018 Pini YakuelPini Yakuel

Come Rain or Shine, AI can Provide Perfect Personalisation

Featured Videos

Travel in Free-Style: New Journey Planner App Unveiled

Ocado Introduce Robot Grocery Bag Packer

More Power to your Pixel

Video: Everything Amazon Announced Yesterday

Top Apple Articles You Should Read

Everything We Know About the iPhone 8

Robot Shelf-Stack Fail Could Mean Our Jobs Are Safe For Now

Direct Line’s Profits Hit Record High

McDonald’s Just Did Something Brilliant To Its Drinks Trays That Can Never Be Undone

Elon Musk, Zuckerberg Trade Barbs Over Artificial Intelligence

Microsoft to Expand Broadband In Rural Areas

Employee Experience

Employee ExperienceFeatures
August 9, 2018 CXM Editorial TeamCXM Editorial Team

Awards Success Inspires Startle Towards Further EX Innovation

July 26, 2018

Why Your Workforce Needs a Confident Digital Culture

July 18, 2018

Spindogs Inspired by Awards Success

June 19, 2018

Mr Employee Experience: Anything’s Possible with DRP

June 6, 2018

What an Experience: Judge Recalls Awards Extravaganza

Financial Services

May 25, 2018 Stanley LouwStanley Louw

Why AI is key for Banks to get Ahead of Customer Expectations

April 27, 2018 Andrew FisherAndrew Fisher

Sorry Boomers, Millenials Really do have it Tougher in Finance

March 23, 2018 CXM Editorial TeamCXM Editorial Team

Beauty of the Beast: Weather Misery Offers Joy to E-Retailers

March 20, 2018 Andrew TavenerAndrew Tavener

E-Commerce Returns: Maximising Customer Satisfaction and Minimising Profit Loss

March 12, 2018 Andrew TavenerAndrew Tavener

Take Charge of Chargebacks

February 20, 2018 CXM Editorial TeamCXM Editorial Team

January Blues Fail to Deter Online Shoppers

Inform. Inspire. Include.
A free way to improve your business.

Customer Experience Magazine is the online magazine packed full of industry news, blogs, features, reports, case studies, video bites and international stories all focusing on customer experience.

CONTACT US
CALL US ANYTIME
Contact Information

For article submissions:
Editor
Paul Ainsworth
editorial@cxm.co.uk

For general inquiries, advertising and partnership information:
advertising@cxm.co.uk
Tel: 0207 1932 428

For Masterclass enquiries:
antonija@cxm.co.uk
Tel: 0207 1937 483

Customer Experience Magazine Limited
Acacia Farm, Lower Road,
Royston, Herts, SG8 0EE
Company number: 7511106

Newsletter