Customer Experience, Employee Experience
Only 25% of businesses ready to comply with the European Accessibility Act
Customer Experience, Employee Experience
Cisco unveils agentic AI solutions for Webex and Contact Center
CXM News, Employee Experience
Phenom and Deloitte partner to enhance workforce transformation with AI
Employee Experience
Office ‘hotelification’ can support the RTO drive
Employee Experience
Poor UK jobs outlook as Employment Rights Bill hits
CXM News, Employee Experience
68% of U.S. workers are drowning in mundane tasks
UK Employee Experience Awards
Since 2014, the UK Employee Experience Awards (UKEXA™) has been honouring businesses who are going the extra mile to deliver outstanding employee experience initiatives. These efforts not only drive business growth but also make organisations more attractive to new talent, current employees, and all stakeholders.
March 07, 2025
Top 5 niche skill requirements in a CX or support role
March 07, 2025
It’s time to reconsider common beliefs about imposter syndrome
March 06, 2025
Hybrid work: Trends and insights from business leaders
March 05, 2025
Simplify Meetings with User-Friendly AV Control Systems
March 05, 2025
The future of leadership: mastering data, agility, and customer centricity
March 03, 2025
Prudential and Workday expand partnership to personalise employee benefits with AI
March 03, 2025
The gender equality perception gap: what men don’t see
March 03, 2025
Is the 9-to-5 model dead? UK workers are fighting for flexibility
February 26, 2025
Office workers are leaking sensitive data into AI. And they don’t even care
February 26, 2025
GoTo enhances contact centres with AI-driven quality management
February 26, 2025
Workhuman bets on AI for employee recognition
February 26, 2025
Apple shareholders reject militant investor anti-DEI move
February 25, 2025
Why AI is staffing’s secret weapon
February 25, 2025
Hospitality industry braces for job cuts amid tax hike
February 25, 2025
Are we in the office space crisis?
February 25, 2025
AI agents are ready to do business on your behalf
February 24, 2025
UK’s Gen Z embrace AI in the workplace
February 24, 2025
Companies splurge on the wrong tools while workers struggle, new report reveals
February 24, 2025
USCXA winner Prudential launches a solution to cut the chaos out of workplace absences
February 21, 2025
Younger employees feeling more of the stress
February 18, 2025
Gen Z employees push for less office time, embrace remote work
February 18, 2025
Redundancies on the rise as employer costs soar
February 17, 2025
Support employee needs in the work-from-home conflict