UK customer satisfaction levels are at their lowest since 2010. The latest UK Customer Satisfaction Index (UKCSI) has seen a drop of 0.8 points since July 2023 to 75.8 out of 100. “The UK Customer Satisfaction Index is the independent barometer for the health of the nation’s service levels. Unfortunately, the current outlook isn’t where … Continue reading Poor service has set customer satisfaction to lowest levels since 2010