Author: Peter Ruffley
![](https://cxm.co.uk/wp-content/uploads/2017/11/black-friday-2925476_960_720.jpg)
Intuition vs Insight: Extracting Value from Black Friday Returns
The total online retail spend for Black Friday in 2016 totalled a huge £1.23 billion, 12.2 percent up on the previous year. But how many of these rushed, one-day-only purchases are actually kept by the customer and how many are...