Author: Tamara Lužajić

9 Google Pixel Features that Can Compete with iPhone 7

On October 4, Google has finally unveiled its new flagship smartphones: The Google Pixel and the Pixel XL. According to the latest leaks, the 5-inch Pixel and the 5.5-inch XL have better screens, improved battery life, a best-in-class 12.3-megapixel rear...

Complaint Handling Drives Brand Loyalty

Many companies are terrified of customer complaints. What they don’t understand is that complaints are actually a blessing in disguise. Not only does your company have the chance to fix a problem, it is also a great opportunity to build...

Facebook Ads Are More Important to Online Publishers than Ever

Facebook has changed the algorithm behind its news feed. Again. This time, the social media mogul emphasised that it’s all about “connecting people with their friends and family.” You can see Facebook’s entire blog post here. According to Facebook, people are worried...

Record Breaking Number of Companies at the UK Customer Experience Awards 2016

Pleasing customers is a never ending-effort. Those trying to do so are worth awarding.   For 7 amazing years, the UK Customer Experience Awards are the number one event for customer experience professionals across the UK. This year a record number of companies...

Are Instagram Changes Killing Small Business?

Earlier this month, Instagram announced changes in its news feed algorithm. That means that very soon, posts will no longer appear in chronological order and instead, they will be sorted “based on the likelihood you’ll be interested in the content,...