Category: Employee Experience

Risk management drives supply chain revamp

73% of companies have significantly changed their supply chain networks in the past two years. These adjustments are driven by building resilience and flexibility rather than simply cutting costs. Gartner surveyed over 400 senior supply chain executives worldwide to understand their...

Gen Z and Millennials demand better mental health and wellbeing benefits

A recent study has found that 78% of new employees, mostly Millenials and Gen Z, are driving demands for better health care and wellbeing benefits, unlike their older colleagues.  The survey from Simplyhealth reveals a significant generational divide in workplace benefits....

UK workers burnt out from not taking full annual leave allowance

Only 35% of UK workers are making full use of their holiday allowance. 65% are not using their full annual leave allowance. The research comes from a new study by Breathe. “The trend towards employees not taking their full annual...

Shift shock phenomenon has found employees aren’t compromising standards

New research has found that more than half (53%) of UK workers admitted leaving their new job within six months as it did not meet their expectations. This “shift shock” is being perceived as the position being completely different to...

Improve quality assurance by creating a deeper human understanding

Quality assurance (QA), in its simplest terms, means checking that a product or service is completely up to scratch. So, when MVF set out to better its QA, its aims were high to create genuine value and assure that what its...

UK’s skills gap hampers career progression

A widening skills gap in the UK is threatening both employee progression and business success, according to new research. ADP’s People at Work 2024 report reveals a global workforce increasingly doubtful about employers’ commitment to skill development. This skepticism is particularly pronounced in the...

Softcat and Hilton recognised as top UK employers for women

Hilton, Softcat, and Bristol Myers Squibb have been named Best Workplaces for Women 2024 in the UK. Global workplace culture firm Great Place produced the list and used its trust index employee survey and analysed the responses of more than 80,000...

Essentialism essentials: Steps for leaders to empower teams through burnout

Burnout has become an all-too-familiar spectre looming over our workforce. With a staggering majority (86%) of employees grappling with the debilitating effects of burnout, it’s no wonder that anxiety, depression and sleep deprivation have become so commonplace. And the consequences are dire....

Reimagining the CMO Role: Empowering Growth in a Dynamic Market

In January, Fortune published an article that explored the ‘shrinking role of the CMO.’ The surrounding conversation, which called for the elimination of the Chief Marketing Officer, has stirred both concern, disappointment, and a ‘are we really here again’ attitude in the...

Why Internal Service Excellence is key to delivering External Service 

Have you ever contacted a company to chase a response only to be told that another department is investigating the issue, but no update has been received? Or perhaps you’ve contacted a company to make a complaint but have been passed from...