Category: Employee Experience
![office workers](https://cxm.co.uk/wp-content/uploads/2024/09/AdobeStock_503236472.jpeg)
Workers will only come back to the office with the promise of a pay rise
42% of London workers would want a pay rise if they had to return to the office full-time for work, a report from Bloomberg intelligence has found. Over a third over the Londoners wanting a pay rise indicated they would...
![teachers recruitment](https://cxm.co.uk/wp-content/uploads/2024/09/WhatsApp-Image-2024-09-19-at-15.37.37.jpeg)
UK teachers offered incentives to make the job easier and more flexible
Due to an escalating crisis in teacher recruitment and retention, new incentives are being offered to make the job more appealing. This includes two free periods a week to give them a later start and lie-in, a nine-day fortnight, and...
![EDI policies in the music industry](https://cxm.co.uk/wp-content/uploads/2024/09/AdobeStock_837054206.jpeg)
PPL aims to change the music industry with valuable EDI strategy
Diverse teams not only lead to better workplace cultures, they’re delivering business results. A recent survey by LinkedIn found that 60% of respondents said that diversity had contributed to the team success.Another report by People Management found that diverse teams were...
![Helen luty to lead a strong happy diverse team](https://cxm.co.uk/wp-content/uploads/2024/09/AdobeStock_635882575.jpeg)
Build an inclusive culture and support your teams to achieve CX success
Although women represent 70% of the CX workforce, just 30% of those in customer experience management are female.Helen Luty with her award at the UK CXA 2023By focusing on building a team of like-minded, empathic individuals, Helen Luty, head of CX...
![gen z and millennial phone call differences](https://cxm.co.uk/wp-content/uploads/2024/09/Gen-Z-and-millennials-opt-for-instant-messaging_-shunning-work-phone-calls-1350x900.jpeg)
Gen Z and millennials opt for instant messaging, shunning work phone calls
According to a recent survey conducted by global recruitment agency Robert Walters, Generation Z and millennial professionals are increasingly avoiding phone calls at work, preferring email and instant messaging instead. According to the report, 59% of Generation Z and millennials (born between...
![employee monitoring to get staff back in the office](https://cxm.co.uk/wp-content/uploads/2024/09/AdobeStock_864935456-1195x900.jpeg)
New employee monitoring policy opens conversations surrounding trust and transparency
To ensure a return to office-working conditions three times a week, PwC are to begin monitoring their UK employees’ working locations. PwC staff are expected to spend 60% of their work time with clients, or in the office.“PwC’s decision to...
![Shift workers](https://cxm.co.uk/wp-content/uploads/2024/09/AdobeStock_924073585-1440x807.jpeg)
Shift workers suffer from pay errors
A survey reveals that UK frontline shift workers frequently lose out on earned pay due to errors in their pay slips.60% of respondents believe they need more money, 38% report late payments, and 23% say they have not received pay...
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SME bosses fear doing or saying the wrong thing concerning EDI policies, new research finds
SME bosses are putting off from adopting new working practices concerning equity, diversity and inclusion (EDI) policies, out of fear of doing or saying the wrong thing, a new report from Workplace Equity Commission (WEC) has found. The report specifically...
![unhappy employees with untrained managers new research](https://cxm.co.uk/wp-content/uploads/2024/09/AdobeStock_303768902.jpeg)
UK employees do not believe their manager has had sufficient training
40% of UK employees do not believe their manager has the right skills to perform their role. This is due to their belief that their seniors have not had sufficient training. New research comes from Unmind.The survey of 3,005 managers...