Category: Employee Experience

Cranfield School of Management Among World’s Best in Wall Street Journal Rankings

Cranfield School of Management, which partners the UK Customer Experience and Employee Experience Awards among others, is celebrating after its MBA and its Finance and Management MSc were named as two of the world’s very best programmes in the new...

Fears for Employee Protection as ‘Shambolic’ Brexit Wrangling Continues

With the UK’s withdrawal from the EU mired in uncertainty thanks to Theresa May delaying Parliament’s vote on her Brexit deal, the British Safety Council has reiterated its demand that progress made over the last four decades on workplace health, safety,...

Festive Bonuses Prevent New Year Resignations

December bonuses are the key to preventing New Year resignations, a survey of 1,096 UK employees has found. The study was carried out by One4allRewards.co.uk, and found that almost one-in-two workers (46 percent) said having received a bonus or gift from their boss...

Tis’ the Season to be Cliquey: Employees Increasingly Averse to Office Party

The annual office Christmas party is falling out of favour with employees, with more than one-in-four admitting they don’t enjoy the festivities. According to a poll of 1,000 workers by employee benefits platform Perkbox, 29 percent of staff dislike the tradition....

10 Ways to Leverage Employee Power Through Social Media

There’s no such thing as a born salesperson; neither is there a born customer services manager. It is a well-known fact that unhappy employees produce unhappy customers. Before delivering any customer-centric strategy, companies must first become employee-centric. According to IBM, when a...

Zen Management: Navigating Your Business Calmly in a Crisis

Avid TV watchers may remember Mad Men’s Don Draper thumbing through a copy of real-life poet Frank O’Hara’s book Meditations in an Emergency between regular crises at his often chaotic ad agency. While your business may be free of the...

Mirror Mirror on the Wall: The Secret of Positive Self-Talk

Is talking to yourself healthy or not? A newspaper article once caught my eye. The piece, headlined ‘Why talking to yourself is NOT a sign of a mental illness’, reflected on a psychologist Paloma Mari-Beffa’s view that both inner self-talk and...

Employees’ Christmas Wish-List for Bosses

Christmas may be the perfect time for gift giving, however when it comes to the workplace many bosses aren’t rewarding or recognising their employees with a token gift, according to new research. A study of 1,000 UK workers published in the Most Generous...

‘New Working Order’ Emerges From Generation Z

Generation Z is prioritising job satisfaction and working for the good of society ahead of income, according to new research. A report from smartphone manufacturer Huawei, in partnership with Chris Brauer, Director of Innovation at Goldsmiths, University of London, is based...

Business Owners and Managers: Are you Focussing on the Right Customers?

Let’s be realistic – all businesses need customers to survive and thrive; that has been the requirement since bartering first began. So, ask yourself this question: are you focussing on the right customers? This may seem like a surreal question, but is...