Category: Employee Experience

EX Marks the Spot: Why Employee Experience Impacts Customer Loyalty

The systems, apps and businesses in our life have customer experience down to an art. Whether it’s paying with your watch, being sucked in for another Instagram checkup or ordering a 1-click Amazon order, it’s quick, seamless and often the...

Talent Development and Retention are Key for Competitive Advantage

An article authored by Sadun et al in the Sept-Oct 2017 issue of Harvard Business Review lists talent management as one of four broad dimensions for good management practice, or “operational excellence”. Operations management, performance monitoring, and target setting are the...

Aiming to Inspire: An Interview with Mark Cushway

Mark Cushway is a dynamic business personality, who helps both companies and individuals reach their full potential through inspired leadership. ‘Inspired’ being a keyword, as Mark is the CEO of The Inspired Group, a position from which he oversees companies operating...

How to Lower Your Risk of Stress

Every job has stressful days, even if you love what you do with all your heart. Everyone who has ever worked has been exposed to situations in which it was hard to control the stress. Short-term, the main symptoms of stress...

Companies Agree Wellness Programs Bolster Employee Engagement

Dive Brief: Virgin Pulse released a new study showing a direct impact of wellness programs bolstering employee engagement. The company, which cultivates good lifestyles through technology, polled thousands of HR professionals and wellness program participants. Highlights of the survey revealed that 42% of...

AXA PPP Healthcare’s Infographic on How to Be An Inspirational Leader

AXA gives us some ideas on how to succeed as an inspirational leader and lead your team to victory.  Source: AXA PPP Healthcare Interesting Links: Oracle Blog: Working with The Digital Employee A Successful First Half of 2017 for Confirmit Thanks to Product Innovations and...

Oracle Blog: Working With The Digital Employee

Despite the rise of technologies such as robotic process automation and artificial intelligence, for most organisations, business growth invariably involves workforce expansion. But it’s becoming increasingly difficult to attract and hold on to top talent in today’s tough job market, particularly...

Managing Talent: Building a Talent Pipeline

There is a plethora of discussion around how retaining talent and generating staff loyalty is best achieved when there is alignment between the values of an individual and the values of an organisation. People often say that their values don’t change....

Capgemini’s Digital Transformation Institute: AI Equipped Companies Are Creating New Jobs and Increasing Sales

New research from Capgemini’s Digital Transformation Institute shows that four out of five companies implementing AI have created new jobs as a result of AI technology Capgemini, a global leader in consulting, technology and outsourcing services, has today announced the findings...

Glassdoor Has Named Facebook as The Most Recommendable Employer in UK

Recruitment specialists Glassdoor has named Facebook as the most recommended employer in the UK, good news for 500 additional staff being taken on at the social media firm’s Fitzrovia HQ. The tech giant earned plaudits from 90% of current and former employees who said...