Category: Employee Experience

Sales Professionals: Do Your Homework or Risk Becoming Obsolete, Says LinkedIn Research

A new study, The State of Sales 2017, suggests that sales professionals need to behave more like informed business consultants, using technology to gain valuable insights on prospects and their challenges to win in today’s competitive environment. According to the survey...

Changing Store Associate Behaviour

The increasing diversity of in-store activity, from click and collect to personal shopping, self-service tills to kiosks, is changing the way retailers operate.  While stores may have adequate staff numbers, ensuring the right staff are in the right place at...

How Involved Are HR and Your Frontline Staff in Your CX Strategy?

Ensuring your customer experience strategy is effective relies on creating a seamless experience which takes advantage of the various omnichannels your customers want to use and that the company can support appropriately. If you do not have the right technology,...

A Digital Workplace Requires Revisiting Employee Engagement

Digital technology is shaping our culture — and ultimately changing the way we work. Remote software and mobile technologies allow an increasing number of professionals to work remotely and with more flexibility. But the ability to work remotely is now forcing...

Tech Start-ups Should Consider Offering Perks, Shares And Holidays to Attract Staff, Expert Says

KPMG tech specialist Mark Lockey says firms should consider offering staff unlimited holidays and share schemes in place of large salaries Technology start-ups should offer competitive employment packages such as unlimited holidays and share schemes to help attract talented staff, according...

A ‘Hard Brexit’ Could Be ‘Catastrophic’ for The City of London And Cost 70,000 Jobs

LONDON — The number of jobs displaced from the City of London could be as high as 70,000 if Britain fails to secure a favourable trade deal upon leaving the EU, according to a report from think tank the Centre for...

Lockheed Martin Officially Opens £3m UK Cyber Security Centre in Gloucester

Lockheed Martin, the US-headquartered global aerospace, defence, security and advanced technologies company, has opened a £3m Cyber Security Centre in Gloucester. The new ‘Cyber Works’ centre is designed to tackle cyber threats against the UK. The facility will create 90 high-tech jobs...

Yorkshire Firm The Car People to Create 175 Jobs with £13m Warrington Showroom

Vehicle supermarket The Car People is creating 175 jobs with a new multi-million-pound showroom in the North West. The Wakefield-headquartered firm invested £13m in the centre, which comprises 42,000 sq ft across a 13-acre site in Warrington. The Car People said the...

U.K. Pay Falls Despite Lowest Unemployment Since 1975

Pay adjusted for inflation drops 0.5% between March and May Unemployment falls to 4.5% as economy creates 175,000 jobs British consumers are continuing to see their spending power eroded by feeble wage increases and the rising cost of living, despite unemployment falling...

Employees, HR Directors and Business Leaders to Benefit from ‘Disruptive Listening’

ENGAGE recommits to Confirmit Horizons to put data-driven advice at the heart of employee engagement strategies. Growing demand from business leaders and employees for a move away from once-a-year, one-way “listening” is at the heart of a new, integrated approach to employee...