Category: Employee Experience

The Top 5 Benefits of Creating Amazing Employee Engagement

Did you know… engaged employees are 87% less likely to leave an organisation than the disengaged? companies with high employee engagement scores had twice the customer loyalty (repeat purchases, recommendations to friends) than companies with average employee engagement levels?  These are just a...

Amazon Announces 450 New UK Head Office Jobs

Amazon has confirmed its commitment to maintain a diverse workforce even after Brexit as the online retail giant opened its new UK head office and announced plans to create 450 new research and development jobs. The internet behemoth is set to...

Appreciate The Superheroes in Your Team Before It’s Too Late

Employees are the most important asset of an organisation, yet they are highly undervalued. Seldom do leaders pay heed to appreciate the efforts of their employees, whereas, in reality, those efforts are the real reason behind any successful business. Each...

EasyJet Announces 1,200 Cabin Crew Jobs

The airline is expanding as it braces for a new opening in Austria so it can still fly within the EU after Brexit. EasyJet has announced the largest cabin crew intake in its 21-year history. More than 1,200 applicants will be given...

Amazon Has Started Moving Staff Into a Huge New London Office with Enough Space for Over 5,000 People

Amazon staff have started moving into a huge new London office, according to one of the company’s executives. The Seattle-headquartered tech giant announced the new 15-storey office in September 2014, saying it was necessary to support its continued growth in the UK. Bill Burkland,...

Unemployment in The UK Is Now So Low It’s In Danger of Exposing The Lie Used to Create The Numbers

Government statistics put unemployment in Britain at just 4.5% — a record low not seen since the 1970s. But the real rate of unemployment is four times that. We walk you through the evidence that shows why official unemployment numbers are so...

The Brexodus Has Begun as Over Third of EU-staffed Businesses Say Workers Have Left Due to Brexit

New figures released by the London Chamber of Commerce and Industry have suggested that the exodus of EU workers from the capital as a result of Brexit may already have begun much earlier than anyone anticipated. In a poll for the...

Sales Professionals: Do Your Homework or Risk Becoming Obsolete, Says LinkedIn Research

A new study, The State of Sales 2017, suggests that sales professionals need to behave more like informed business consultants, using technology to gain valuable insights on prospects and their challenges to win in today’s competitive environment. According to the survey...

Changing Store Associate Behaviour

The increasing diversity of in-store activity, from click and collect to personal shopping, self-service tills to kiosks, is changing the way retailers operate.  While stores may have adequate staff numbers, ensuring the right staff are in the right place at...

How Involved Are HR and Your Frontline Staff in Your CX Strategy?

Ensuring your customer experience strategy is effective relies on creating a seamless experience which takes advantage of the various omnichannels your customers want to use and that the company can support appropriately. If you do not have the right technology,...