Category: Employee Experience

UK Businesses Have the Chance to Access £212bn Disability Market

UK business has a golden opportunity to access the £212bn annual disability market through the Government’s Disability Confident scheme, according to disability equality champion Mike Adams OBE. The Chief Executive of not-for-profit organisation Purple says the Government’s re-launch of its Disability...

Four Trends Shaping the UX Recruitment Landscape in 2017

It’s all change in the creative and digital design sector as the big management consultancies, Accenture, McKinsey and Deloitte continue the acquisition trail snapping up boutique creative and design studios on their way. First Heat (chomp), then VeryDay (chomp) followed...

Investing in Employee Development for a Great Working Environment

As Marketing Director for Arden University, I recently had the pleasure of judging the ‘Best Places to Work’ category at this year’s UK Business Awards. There were some fantastic finalists and it was great to see how each company creates...

My Digital Experience from an HR Professional

Whilst I should start by saying I wouldn’t profess to be an HR technology expert, having found myself responsible for implementing a global HR cloud-based system from design and configuration through to data migration, testing and implementation I guess I’ve...

The Importance of Employee’s Workwear Choices during Christmas

1 in 5 Brits will refuse to leave a tip if you look scruffy – Why it’s so important to make the right workwear choices Tipping has always been a grey area in the UK, and the “unwritten rules” that many...

Building Customer-Centricity through Empathy

Being customer-centric is more than building the right design strategy: it means embedding empathy. At Hellon, we talk about the empathy ladder. This ladder has three key milestones: building empathy for the end user of your product, service or experience;...

Christmas Party – a Huge Opportunity for UK Employers

It’s that time of year again; Christmas is almoszet upon us. If you’re a business owner, then organising your annual festive party is no doubt rising up your to-do list. Research conducted by Love Energy Savings has uncovered exactly what the...

Gender Pay Across the UK: Why Is There the Difference?

Paydata designed their UK reward Management Survey with a view to provide businesses with the information they need about the current state of Reward Management across the nation. A portion of the survey was dedicated specifically to researching the state...

Working Near Home – Not At Home – Is Key To Worker Health And Happiness

The close-to-home seems to be the wellbeing zone for marketing professionals. Working near to where you live, as opposed to setting aside space to work at home, is recognised by UK marketing employees, as delivering the greatest wellbeing benefits to...

What Makes an Excellent Customer Service Operator?

Providing excellent customer service (CS) is a great way to build strong relationships between a business and their customers. It can help you create lifelong customers who you can depend upon to refer your business to their friends, family and...